Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Support Abz

    (@abzlevelup)

    Hi @bozzmedia, appreciate the following up here, and compiling related threads/topics. Our team is still working on a fix and this has been on our radar. Rest assured that we’d notify you in this thread whenever there are updates, and I also did a follow-up regarding this bug ticket.

    Again, thanks for your patience and apologies for the inconvenience.

    Best,
    Abz
    ________________________

    Internal Bug Ticket Reference:
    TEC-4379

    @bozzmedia Not sure if this of help but…

    My host, Pressable helped me solve my object cache related issue with this functions.php snippet:

    // Exclude The Events Calendar's post types from the object cache
    add_filter( 'advanced_post_cache_skip_for_post_type', 'apc_exempted_cpts', 10,2);
    
    function apc_exempted_cpts($return_me,$post_type) {
            $exempted = array('tribe_events', 'tribe_venue', 'tribe_organizer', 'tribe_events_cat');
            if ( in_array($post_type,$exempted) ) {
                    return true;
            }
            return $return_me;
    }
    Thread Starter Marty

    (@bozzmedia)

    Thanks @abzlevelup for the quick follow up and confirmation.

    I appreciate the assist @paulbuijs, unfortunately TEC is one of our most expensive db queries so we need to use object caching with it.

    Plugin Support Abz

    (@abzlevelup)

    Hi @bozzmedia, no worries. We’re still working on this issue with the object cache. Rest assured that we would notify you on this thread if there are any updates.

    Hang in there.

    Best,
    Abz
    ________________________

    Internal Bug Ticket Reference:
    TEC-4379

    kgw203

    (@kgw203)

    following. This is a big issue for our site, too

    Thread Starter Marty

    (@bozzmedia)

    Worth mentioning that WordPress 6.1 will be shipping with site health checks for object cache across all instances this week.

    I hope the dev team prioritizes this bug fix.

    New cache Site Health checks in WordPress 6.1

    Plugin Support Abz

    (@abzlevelup)

    Hi @bozzmediam, appreciate you sharing this here. Also, an update regarding this bug we’re testing the fixes and are currently on QA before we roll it out. I am unable to provide an exact date or time estimate for when this bug will be fixed, but you’ll be notified when there are any updates.

    Appreciate your patience here. Hang in there.

    Best,
    Abz
    ________________________

    Internal Bug Ticket Reference:
    TEC-4379

    Thread Starter Marty

    (@bozzmedia)

    I appreciate the update, thanks @abzlevelup

    Plugin Support Guga Alves

    (@gugaalves)

    Hi there,

    We’re back with good news for you.

    Our developers fixed the issues between the Events Calendar and Object Cache!

    Please update your Events Calendar plugin to version 6.0.3.1 to apply those fixes to your site.

    mpbc

    (@mpbc)

    After the 6.0.3.1 update, I still have problems with Events Calendar and Object Cache.

    Plugin Support Abz

    (@abzlevelup)

    Hi @mpbc, sorry to hear about this. I’m curious, were you able clear any previous caching both third-party plugin and server-side before and after updating?

    Also, are there any error/warning logs? To be safe, we’d recommend conducting these tests on a Staging Server. Also, please keep a working backup of your website.

    Looking forward to hearing from you.

    Best,
    Abz

    aggieroberts

    (@aggieroberts)

    After the 6.0.3.1 (basic) update, I still have problems with Events Calendar and Object Cache. Pro is Version 6.0.2.1. Should that be updated as well?

    Plugin Support Abz

    (@abzlevelup)

    Hi @aggieroberts, it would be good if you could test updating both to the latest releases if that fixes the issue. Then after updating, please clear any caching including the Object Cache, and flush permalinks. This is to make sure that the assets load correctly from the new updates.

    To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

    Please let me know how it goes.

    Best,
    Abz

    Thread Starter Marty

    (@bozzmedia)

    I have updated everything, cleared all caches, Yoast still runs wild with php processes unfortunately.

    Plugin Support Abz

    (@abzlevelup)

    Hi @bozzmedia, apologies for the delay here. It seems like I am already working with you on another thread #344203 in our HelpDesk.

    I’d close this thread and be glad to assist you in that thread and also for us to follow WordPress Forum Guidelines regarding premium users.

    Appreciate your time and patience here.

    Best,
    Abz

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Events Calendar not compatible with Redis Object Cache (known issue)’ is closed to new replies.