Events Calendar details gone

Hi @nivos89,

Thanks for getting in touch, and I’m sorry to hear about your experience. Let’s see if we can get that sorted out.

Please could you to Events > Settings > General tab > and uncheck “Activate Block Editor for Events” if you haven’t already. Here’s a screenshot of the setting: https://share.getcloudapp.com/X6u8P6JK

Don’t forget to click on Save settings.

If what I’ve suggested doesn’t work, please could you provide a video recording so that I’ll have more context on your situation, and see if I can replicate it.

Looking forward to hearing back from you.

Regards,
Allen
TEC Support

Hi Allen,

Thank you very much for the suggestion – it did work!

Sorry if it is a bit irrelevant (i have an open discussion about it but yet to solve), i’m also getting double timing on display. Do you know what causes that?

Screenshot:

View post on imgur.com

• This reply was modified 2 years, 9 months ago by nivos89.

Hi @nivos89 that is because the Title of the event also contains the time where the event is happening, which causes the duplication.

If you remove the time of the event from the Title it will only show once.

best Regards,

Hi Gustavo,

Thank you for your response – sadly that is not the case. I wish the solution was that easy!

Please see below screenshot of today’s event where on the cal it has the hour included in the event name and the second photo of the event without the time in the title:
Event title:

View post on imgur.com

event display:

View post on imgur.com

Hope this makes sense?

Hi @nivos89,

After digging on our codebase and looking a bit deeper into your Events page, I now know how this is happening but I dont yet know where in your Themes or Plugins it’s being included from.

Our core code for The Events Calendar would not include this date at all. So I went and doubled checked, that is for sure not being added by our code.

So I started digging a bit into your theme, and it seems like on other views that is not the case at all.

https://theavenuecookeryschool.com/events/today/

Check the link above to the Day view. Which leads me to believe that it’s beign added only on the month view either via templates or some hook.

So I will ask you to share with us your functions.php from your theme.

Also, check if there are any Extensions that might be making any modifications to the core of TEC. If there are please deactivate those.

If none of that works, you might need to share with us a list of all the plugins and a ZIP of your theme so we can investigate further how that is being included.

Best Regards,

Hi Gustavo,

Thank you for the extensive respond and willingness to help – much appreciated.

I’m not the best in this however i hope i did manage to find the requested php which i copied below. let me know your thoughts?

With regards to the other questions, I don’t think i use any TEC extensions.

<?php

function theme_enqueue_styles() {
    wp_enqueue_style( 'avada-parent-stylesheet', get_template_directory_uri() . '/style.css' );
}
add_action( 'wp_enqueue_scripts', 'theme_enqueue_styles' );

function avada_lang_setup() {
	$lang = get_stylesheet_directory() . '/languages';
	load_child_theme_textdomain( 'Avada', $lang );
}
add_action( 'after_setup_theme', 'avada_lang_setup' );

/**
 * ADD a Short Product Description on category pages
 *
 */
add_action('woocommerce_after_shop_loop_item_title','woocommerce_template_single_excerpt', 5);

add_action('wp_footer', 'custom_ana', 99);

function custom_ana() {
    ?>
<!-- Global site tag (gtag.js) - Google Analytics -->
	<script async src="https://www.googletagmanager.com/gtag/js?id=UA-50813245-1"></script>
	<script>
  (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
  (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
  m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
  })(window,document,'script','//www.google-analytics.com/analytics.js','ga');

  ga('create', 'UA-50813245-1', 'auto');
  ga('send', 'pageview');
		
jQuery('#submit').click(function(){
       ga('send', {
              'hitType': 'event',
              'eventCategory': 'Enquiry',
              'eventAction': 'Enquiry',
              'eventLabel': 'Enquiry',
              'eventValue': 1
            });
       });
		
	</script>
    <?php

}

Ohh I see you are using Avada as your main theme?

I didn’t see that, would you mind checking if other themes that gets resolved?

https://evnt.is/kb-conflicts

Best regards,

Hi Gustavo,

Thank you for your email.

TBH, that sounds like a dangerous thing to play with on my website considering my limited knowledge for a relatively small and cosmetic change… i think i will avoid the suggested steps above and hope this will get fixed in a future update.

Just for your records, we also have a problem with spill over of information in this current theme (it might help you locate the issue?) however that was solved by a suggested CSS code.

See below how it looks without the code:

View post on imgur.com

Thanks again for your help and hope this is useful.

Hi @nivos89

We wanted to let you know with our latest release of The Events Calendar 5.14.2, we’ve addressed this issue so the date and time metabox appears as expected. Be sure to review our Release Notes for more details and update your plugin at your earliest convenience.

https://theeventscalendar.com/release-notes/the-events-calendar/the-events-calendar-5-14-2/

As always, we recommend testing updates on a staging site first, and having a recent backup, but it should all be smooth sailing.

If you still have issue with this, please don’t hesitate to reach out and we will assist you as best as we can.

Best Regards,?
Rob

Hi Rob,

Thank you very much for you message.

I did just update to the new version however i do not see any change:

View post on imgur.com