• Resolved nigelowen

    (@nigelowen)


    The internet browser tab for our events page now shows as ‘Events from August 12 – June 11 – Micro Maniacs Club. These dates are wrong. Previously it simply showed ‘Events’.

    Not sure why this has changed – is it possible to revert back to simply ‘Events’?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 16 through 30 (of 34 total)
  • Thread Starter nigelowen

    (@nigelowen)

    Hi Darian @d0153
    Our Events Calendar has now updated to the most recent version 6.2.6 but the error of showing incorrect dates in the browser tab remains. Do you have an update on when this may be resolved?
    Thanks.

    Plugin Support Darian

    (@d0153)

    Hi @nigelowen

    I have checked the [BTRIA-1909] ticket and it seems that the issue is yet to be resolved.

    At present, we cannot provide an estimated time for the fix, but rest assured that we will keep you updated through this thread as soon as we release a solution.

    Let me know if you have other questions or concerns.

    Thread Starter nigelowen

    (@nigelowen)

    Hi Darian (@d0153)

    Thanks for the update – appreciated.

    Plugin Support Darian

    (@d0153)

    Hi @nigelowen,

    No problem at all! If there’s anything else we can assist you with, please don’t hesitate to let us know.

    Thread Starter nigelowen

    (@nigelowen)

    Hi Darian (@d0153)

    Our Events browser tab continues to show the following:

    ‘Events from September 8 – October 1, 2023 – Micro Maniacs Club’

    Our members report that this is confusing and, at first glance, gives the impression that our Events Calendar is not up do date – which it is.

    Please can you chase the Development Team to try and get this glitch sorted and get the dates removed?

    Many thanks.

    Plugin Support Darian

    (@d0153)

    Hi @nigelowen

    Thanks for your message. Upon checking, the internal bug ticket is still not resolved. However, you could try using the following as a workaround:

    add_filter( 'tribe_get_events_title', 'tec_temp_fix_title' );
    
    function tec_temp_fix_title ( $title ) {
    	if ( is_single() && tribe_is_event() ) {
    		// For single events, the event title itself is required
    		$title = get_the_title();
    	}
    	return $title;
    }

    If you’re not familiar with coding, you can use the Code Snippets plugin, which removes the need to add custom snippets to your theme’s functions.php file.

    As always, please test this first on a staging site before applying it to your live site.

    Let me know how it goes.

    Thread Starter nigelowen

    (@nigelowen)

    Hi Darian (@d0153)

    Thanks for your prompt reply.

    Unfortunately changing coding is beyond my technical abilities – I fear doing more harm than good!

    Let’s hope that the bug gets fixed soon.

    Thanks again for your help and support.

    • This reply was modified 1 year, 1 month ago by nigelowen.
    Plugin Support Darian

    (@d0153)

    Hi @nigelowen,

    I’ll make sure to update this thread once the fix is out.

    If you have other questions or concerns, please do not hesitate to bump a new thread on our way. This is for us to track down topics/issues efficiently and for us to follow the WordPress Forum Guidelines.

    Plugin Support Gladys

    (@greventscalendar)

    Hi there,

    With our latest release of The Events Calendar 6.3.6, we have fixed the issues with incorrect title tags showing on your event pages.

    As always, we suggest testing updates on a staging site first and having a recent backup, but it should all be smooth sailing. If you implemented any workarounds, you can remove them after updating the plugins.

    If you still have issues after updating to the latest releases, please open a new support thread and include any specific details and screenshots if possible.

    Have a great day!

    Thread Starter nigelowen

    (@nigelowen)

    Hi Gladys & Darian:

    Our Events Calendar has updated to version 6.3.6 however the issue still remains. The tab shows the following:

    Events from July 5 – October 1, 2023 – Micro Maniacs Club

    The wording in bold should not be there. Please advise.

    https://micromaniacsclub.co.uk/events/

    Thread Starter nigelowen

    (@nigelowen)

    Dear Gladys (@greventscalendar) and Darian (@d0153)

    Please see above – this issue remains.

    Nigel

    Plugin Support Darian

    (@d0153)

    Hi @nigelowen

    Please try removing the custom snippets you previously added, and see if that makes a difference.

    If that doesn’t help and if you have caching plugin or server-side caching, please try to clear them and see if it helps.

    Looking forward to your reply.

    Thread Starter nigelowen

    (@nigelowen)

    Hi Darian (@d0153):

    No snippets have been added, I’m using the standard WordPress program without any changes, amendments or additions.

    I’m not aware of any caching plugin server-side caching.

    Nigel

    Plugin Support Darian

    (@d0153)

    Hi @nigelowen

    Upon checking on this further, I was able to replicate the issue on my end. Let me share this with the team, and I’ll update you as soon as I know more.

    Thread Starter nigelowen

    (@nigelowen)

    Hi Darian (@d0153)

    Thank you for your continued help and support in trying to resolve this issue.

    Nigel

Viewing 15 replies - 16 through 30 (of 34 total)
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