• Resolved 352digital

    (@352digital)


    You also did not reply to my question on why the events archive has your branding on search results. We paid for the plugin to remove branding so thoroughly dissatisfied with this aspect as well as the frequent non-functioning of it.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support A Zaman Sagor

    (@azamansagor)

    Hello @352digital,
    Can you please provide a screenshot of the branding in our support ticket? I didn’t find the text “Eventin Events Archive” on the search page or archive page.
    Regards

    Thread Starter 352digital

    (@352digital)

    Hi – the “Title” of the page

    <title>Eventin Events Archive — Subtile</title>

    That is not configurable.

    When you search the page on google, this is what it shows as the page title.

    I think you sent me a screen recording? You can see it on the name of the tab in Google Chrome.

    Events Archive will do – doesn’t need to have the plugin name on it, means nothing to users.

    Plugin Contributor Reza Khan

    (@rezakhan995)

    Hi @352digital
    Hope you are doing well. I can understand that you’re facing some issues on event archive page related to the search results. But sorry to say that we’re not clear about the actual issue you’re facing. I can see that you have already created a ticket at our support center with a different issue. Can you please open a support ticket regarding this issue with required details and co-operate there. Then one of our support agents can dig down the actual issue and provide you a quick solution. We appreciate your time. Ley us know if you have any further query.

    Regards

    Thread Starter 352digital

    (@352digital)

    Sorry if i am not being clear – here is a screenshot – https://snipboard.io/JBGj9q.jpg

    “Meta title of events archive page is called Eventin Events Archive”

    For me this should be “SITENAME Events Archive” or just “All Events”

    Plugin Contributor Reza Khan

    (@rezakhan995)

    Hi @352digital
    The screenshot you provided is not enough for us to get the actual issue. If you’re talking about the title which is shown on browser tab heading, then you can simply translate it using any translation plugin like Loco Translate or anything similar. Also confirm us if this is the actual issue you’re talking about, in that case we’ll solve this issue in next update. But if you’re talking about something else and you want us to solve the actual issue then we suggest you to open a support ticket at our support center.

    Let us know for further assistance.

    Regards

    Thread Starter 352digital

    (@352digital)

    Hi – the issue is as you mention and “the title which is shown on browser tab heading”

    It’s the Meta title of events archive page.

    There is no need to install and configure a translation plugin to change that. It’s done by the plugin and you just need to remove the eventin part.

    This is also indexed so when that page displays in a search result it says Eventin too see https://snipboard.io/HTvgxh.jpg.

    It’s confusing to users because they are not familiar with ‘Eventin” and don’t need to be.

    Plugin Contributor Reza Khan

    (@rezakhan995)

    Hi @352digital
    Sorry for the inconvenience. As we’ve got your issue, we’ll fix this issue in the next update. Thanks for being patient and your co-operation. Once we fix this issue and released that update, we’ll let you know. Thanks again for your time.

    Regards

    Plugin Contributor Reza Khan

    (@rezakhan995)

    Hi @352digital
    Hope you’re doing well. We’ve just released v2.6.0 where we’ve fixed the meta title related issue you raised. Please update your plugin to the latest version and let us know if you face any other issue. We’re always here to assist you.
    Regards

    • This reply was modified 2 years, 11 months ago by Reza Khan.
    Plugin Contributor Reza Khan

    (@rezakhan995)

    Hi @352digital
    Hope you’re doing well. As we’re not getting any further response from your end, we’re closing this thread. Please feel free to open a new thread if you face any kind of complexity.

    Regards

    Thread Starter 352digital

    (@352digital)

    Yes this is fixed thanks

    Plugin Support A Zaman Sagor

    (@azamansagor)

    Hi @352digital,
    Thank you for letting us know. Feel free to knock us again if you need any further assistance.

    Regards

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Eventin pro archive page is called “Eventin Events Archive”’ is closed to new replies.