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  • Plugin Author Matthew Batchelder

    (@borkweb)

    I apologize that you are having trouble with connecting The Events Calendar with Eventbrite. We are not aware of any reported downtime of our integration with Eventbrite, however, I have attempted to connect my own Eventbrite account in a new development environment and was able to authenticate and authorize importing events via Eventbrite.

    It is worth trying again, just in case!

    To ensure that you are trying fully from scratch, I suggest going to (in the Dashboard) Events > Settings > Integrations. You should see an Eventbrite section. If it has a link labeled “Disconnect”, I suggest clicking that. Once you have done so, click “Connect to Eventbrite” and follow the prompts.

    If your problem continues to persist, I would recommend submitting a support ticket via https://theeventscalendar.com/support/ with your System Information (found in Dashboard > Events > Troubleshooting) along with a description of this problem – and perhaps a link to this thread.

    Hopefully this helps!

    Plugin Support Jaime

    (@jaimemarchwinski)

    It’s been a while since this thread has been active, so I’m going to go ahead and close it for now.

    Feel free to open up a new one if anything else comes up.

    Have a wonderful day!

    Thanks,?
    Jaime

Viewing 2 replies - 1 through 2 (of 2 total)
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