Event Type Multiselect Bug

  • Resolved eff16

    (@eff16)


    3 months, 2 weeks ago

    Since the last update the multiselection of event types is broken.

    How to replicate:

    • Create an event in the backend with multiple event types (e.g. A, B and C)
    • Save event
    • Go back to event listing
    • Go back to the event editing page
    • Save the event again without changing anything

    => The event only has event type A in the frontend and this cannot be changed.

    The event type that will be selected is always the first one in alphabetical order in the event list.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support jathinhelp

    (@jathinhelp)

    Hello,
    @eff16 We’d like to inform you that we have verified what you have mentioned however its working fine from our end . Please uninstall the core plugin from you end and check.



    Regards,
    WP Event Manager.

    Thread Starter eff16

    (@eff16)

    I just tested again with a clean WordPress installation where only your plugin is installed and it is definitly not working.

    Please check again following the steps I provided!

    Thread Starter eff16

    (@eff16)

    I made a short video showing the behaviour:
    https://app.box.com/s/d3zufhjinv0ptcid6cdbiuh2gtpau7fz

    Plugin Support jathinhelp

    (@jathinhelp)

    Hello,
    Could you please open a ticket in our support console, so that we can investigate it from our end.



    Regards,
    WP Event Manager.

    Thread Starter eff16

    (@eff16)

    I would, but I always get “Unable to process your request” from your support console.

    I already tried with different browsers…

    Plugin Support jathinhelp

    (@jathinhelp)

    Hello,
    @eff16 Please use google and submit your ticket.



    Regards,
    WP Event Manager.

    Thread Starter eff16

    (@eff16)

    Sorry, I don′t understand what you are trying to tell me.

    I log in under https://support.wp-eventmanager.com/portal/en/home, create a new ticket, fill in all the required information and click on Submit.

    All I get is a “Unable to process your request” information showing at the top of the page.

    If this is not your “support console”, then please show me where to find it!

    Plugin Support jathinhelp

    (@jathinhelp)

    Hello,
    @eff16 Please fill all the information. If you are unable to submit please try using a different device and different network or please open a chat during our work hours so that we can assist you with opening the ticket.


    Regards,
    WP Event Manager.

Viewing 8 replies - 1 through 8 (of 8 total)
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