Event Tickets v4.8.4.1 & The Events Calendar: Remove QR Codes v0.1.1 conflict

  • Resolved ThriveIdeasInc

    (@thriveideasinc)


    6 years ago

    We updated Event Tickets from 4.6.1.1 to 4.8.4.1 and encountered a 500 error in the backend. When we deactivated the The Events Calendar: Remove QR Codes plugin, that fixed the issue.

    This is the error:

    [21-Nov-2018 20:07:14 UTC] PHP Fatal error:  Uncaught exception 'RuntimeException' with message 'Error while making  'tickets-plus.main': 'tickets-plus.main' is not a bound alias or an existing class.' in /www/wp-content/plugins/event-tickets/common/vendor/lucatume/di52/src/tad/DI52/Container.php:348
Stack trace:
#0 /www/wp-content/plugins/event-tickets/common/vendor/lucatume/di52/src/tad/DI52/Container.php(281): tad_DI52_Container->resolve('tickets-plus.ma...')
#1 /www/wp-content/plugins/event-tickets/common/src/Tribe/Container.php(176): tad_DI52_Container->make('tickets-plus.ma...')
#2 /www/wp-content/plugins/event-tickets-plus/src/Tribe/Main.php(90): tribe('tickets-plus.ma...')
#3 /www/wp-content/plugins/tribe-events-snippet-hide-qr-code/tribe-events-snippet-hide-qr-code.php(16): Tribe__Tickets_Plus__Main::instance()
#4 [internal function]: tribe_neuter_qr('')
#5 /www/wp-includes/class-wp-hook.php(286): call_user_func_array('tribe_neuter_qr', Array)
#6 /www/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters('', Array)
#7 /www/wp-includes/plug in /www/wp-content/plugins/event-tickets/common/vendor/lucatume/di52/src/tad/DI52/Container.php on line 348

    We can provide access to the staging site we’re using.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Barry

    (@barryhughes-1)

    Sorry to hear that. Just to confirm, where did you source The Events Calendar: Remove QR Codes from?

    Thread Starter ThriveIdeasInc

    (@thriveideasinc)

    Hey Barry,

    This is the page we got the plugin from: https://theeventscalendar.com/knowledgebase/hide-qr-code-from-event-emails/ and the plugin says the author is Modern Tribe (https://theeventscalendar.com/).

    I installed this on May 21st.

    Visiting that URL now, it looks like the page no longer exists.

    Thanks.

    Thread Starter ThriveIdeasInc

    (@thriveideasinc)

    Hey Barry,

    Is the “The Events Calendar: Remove QR Codes” plugin no longer supported?

    Is there a replacement we could use to remove the QR codes from ticket emails? Any guidance you could provide would be greatly appreciated.

    Thanks!

    Barry

    (@barryhughes-1)

    Sure! There is now a setting in the Events ? Settings ? Tickets screen to turn QR codes on and off, so if you do need that functionality it is still there – it’s just been baked into the plugin itself (no extension needed!) ??

    Thread Starter ThriveIdeasInc

    (@thriveideasinc)

    That’s awesome, thanks! I’ll mark this as resolved and let you know if we encounter any issues.

    How would I target the qr code? I’m using RSVP as most of our events are free and I don’t want attendees to have to put in their cc info. As soon as they RSVP then an email with the QR code is sent which is fine but I want to be able to use that QR code in FU emails that are sent from my email cms. I was looking for the meta where the unique url was generated but haven’t found as of yet.

    Any help would be greatly appreciated!

Viewing 6 replies - 1 through 6 (of 6 total)
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