Event Ticket Capacity

Thanks for reaching out to us.

You can create different ticket types as well as single categories, each containing multiple ticket types. However, you need to set a ticket capacity. For more information visit the following link:

https://theeventprime.com/how-to-create-ticket-categories-for-wordpress-events/
https://theeventprime.com/how-to-create-ticket-types-for-wordpress-events/

For adding restrictions please follow the steps given below.

1. Navigate to the Edit Event page.
2. Locate the Event Settings meta box.
3. Under the Restrictions section, set the Maximum Tickets Per User to 1. This ensures that each registered user can only purchase a single ticket per event. If left blank or set to ‘0,’ there will be no limit.
4. Enter the Message for Maximum Tickets Reached to inform users when they have reached the ticket limit.

This setup will ensure that your events are marked as sold out once a ticket is purchased.

• This reply was modified 1 week, 3 days ago by EventPrime Support.

Hi support,

Thanks for the reply.

I’ve got this working now but only after a bit of creative thinking. It’s slightly fiddly to set up but will post my solution here for others.

This works for anyone wanting to set up member/non-member pricing where you have 2 different prices for the same seat and you want members to have early access so they can book their ticket ahead of non-members.

Create a Member Early Bird ticket and set this to only be visible to the member user role (created using a separate plugin). Set the ticket availability start date as relative to the event start date or pick a specific date. In my case, I had this set to 90 days prior to the event start.

Then set the ticket close date as 60 days prior to the event start.

Create a new ticket type which is visible to everyone and set the ticket price as the non-member pricing. Set the ticket availability start date as 60 days prior and the end date to your preference.

Create an offer on the ticket that is only available to the member user role and enter the member discount. Save and close.

This ensures the member ticket is available for 30 days earlier than the non-member and, after those 30 days, the early bird ticket becomes unavailable and your other ticket becomes active. This allows both members and non-members to purchase the remaining capacity at their respective prices for the next 60 days.

Hope that helps someone as it’s been bugging me for a while.

Hi @mparsons501979,

We’re delighted to hear that you successfully achieved your desired outcome through an innovative approach and highly appreciate you taking the time to describe your approach, as it adds great value for others navigating the same process.

If you have any further questions or concerns, please let us know.