Event Settings -> end data, being incorrectly saved

  • Hi guys,
    we are using your plugin for long time, and its been great so far.
    But recently we have discovered a little bug, I guess, which is little annoying and sometimes lead to printable tickets showing messed up date info.
    Every time you try to edit a single child event, the ‘Event Settings’ metabox is incorrectly display ‘end date’, switching to next day.
    So when you update, it changes over and over, adding +1 day every time.
    See this short video for explanation.

    [video src="https://hawksmoor.wearetesting.co.uk/Events-end-date-issue.mp4" /]

    I thinks it has something to do with timezone being messed up or so, cause it only breaks when you have end dat 10pm or later.
    We are at London timezone, same set in wordpress settings.

    Here is the Opentickets staus from our environment:
    https://hawksmoor.wearetesting.co.uk/Events-system-status.png

    Can you possible have a look?
    Thanks in advance

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter jarzabjacek

    (@jarzabjacek)

    Hi guys,

    this bug becomes really annoying for our editors,
    any chance you could have a look on this issue?
    see the original video link posted

    Thanks
    JJ

    Plugin Author quadshot

    (@quadshot)

    Hello,
    Have you tired going to the Admin Tab Opentickets > System Status > Tools Tab
    Then use the “Update Start and End Times to Timezone
    as well as
    “Attempt Repair of Start and End times”

    I created a video to assist with this further.
    https://www.useloom.com/share/746eb7cd0c254371a677c19bc55c2f12

    If this continues please let us know and then we will provide instructions for looking at this issue further. Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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