Event page not available

HELP! I am not sure why this is not working. Any suggestions would be appreciated.

What could cause an event with all its details show in the Admin area but, when I click on view page, it shows it as a missing page?

Thank you!
Julie

HI Julie,

Have you tried re-saving your permalinks (Settings > Permalinks)?

Is this the only page that’s showing an error?

I am not sure if that was it or something else with the database import but the two events the client has given me seem to be working.

Thanks!

just to narrow down the problem and help us debug the issue is it possible to try the following temporarily:

– deactivating all other plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
– switching to the default theme to rule out any theme-specific problems

It works with the theme(came with the theme, worked with it earlier) but I think it is the import structure I have to use. I have set up a multisite environment so I can test some of this without messing up the about-to-be-live site.

The issue seems to be that the link isn’t in the right structure. If I set my permalinks to default, they work. If I change it to post name, it doesn’t work (which makes no sense but that is what happens). Using PHP Myadmin, I can see that the imported ones have a page link that includes the page title while the one I created in Events Manager does not.

From the guid column in the database:
Event manager direct link: https://vinovenue.com/vv/dev/events/?post_type=event&p=44
Imported one: https://vinovenue.com/vv/dev/events/events/taste-like-a-pro/ (post ID is 40)

I am really new to WordPress so I am not sure what some of this code means. I can write a function to make the import link be correct (I think) but I could use some help figuring out what exactly I need my link to look like. If I can get the link to be post_type=event&p=40, should that work?

Thanks in advance,
Julie

More troubleshooting this morning and hopefully this will help someone help me.

I found that when the event shows as “draft”, as an administrator I can click through to the event post page. Can’t leave it in draft mode though, right? ?? When I publish it, the link no longer works for the admin or the user.

I have tried saving the permalinks but it still doesn’t work. Do I have to change them?

What am I missing here?

Julie

can I know what is your current EM version please? also, maybe you can try the latest EM version 5.6.0.1

https://wp-events-plugin.com/documentation/upgrade-dev-version/

I am using 5.6.

Thanks,
Julie

did you already tried to upgrade to the dev version above?

I did it but is still wasn’t working. I figured out the problem. I am embarrassed to admit what it was but, just in case anyone else is this slow, I’ll share the answer.

I was having a problem importing data. We have a network/multisite environment so I set up another site to try out the importing. Finally got the import to work but then the links to the events weren’t working–because I named the new testing site “Events”. Didn’t even think about it until now. Sometimes it really is the simple things.

Thank you all so very much for your help.