Event page: Image background lost theme setting

  • Resolved runek

    (@runek)


    9 months, 2 weeks ago

    Hi guys and girls. Thanks for the help through this forum. It has helped a lot.

    Since the beginning of using this plugin, i ran into a problem – the background on the event page is all wrong. Its a problem on web and mobile.

    It’s set to cover, and fixed so the users always sees the image background on all the other sites, but not the event page.

    I have tried multipiple solutions but as of right now, I need some help.

    Looking forward to hear form you.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Darian

    (@d0153)

    Hi @runek,

    Thanks for reaching out. Let me help you with this one.

    Upon checking the page you provided, I can see the background like your other page.

    See- https://share.getcloudapp.com/2Nu9Enqw

    Are you still encountering the issue? If so, please kindly provide additional details on this issue. A screenshot or screen recording would be great.

    Looking forward to your reply.

    Thread Starter runek

    (@runek)

    Hey Darian!

    Thansk for the answer! I can see it works now on the web version, and android on the phone. The last bump in this, is that Iphone users, only have a “small” background on their phones in the event page – all other pages works fine.

    See – 20240208_073851000_iOS.mp4

    Thanks in advance.

    Best regards Rune

    Plugin Support Darian

    (@d0153)

    Hi @runek,

    Thanks for your response and for providing screen recording.

    Let me investigate further and update you once I have more information. I’ll also explore potential workarounds for the issue.

    Plugin Support Darian

    (@d0153)

    Hi @runek

    I think I found a possible workaround for this one. However, I need to see the actual page from your screen recording. Could you provide us the URL of the event in your recording?

    Looking forward to your reply.

    Plugin Support Darian

    (@d0153)

    Hi there,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 5 replies - 1 through 5 (of 5 total)
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