Event not displaying

  • Resolved traceyweb

    (@artisanweb)


    8 months, 1 week ago

    I went to add a new event today and in the editor (greyed out) it showed:

    Your site doesn’t include support for the “tribe/event-datetime” block. You can leave this block intact or remove it entirely.
    Your site doesn’t include support for the “tribe/event-price” block. You can leave this block intact or remove it entirely.
    Your site doesn’t include support for the “tribe/event-organizer” block. You can leave this block intact or remove it entirely.

    Also, there was nowhere to add the date and time of the event. I thought it was something to do with the editor so I enabled the Classic Editor which I used to use however, still nowhere to add date/time.

    I updated The Events Plugin and the Events Ticket plugin and it produced a critical error. When logging in with Recovery Mode I could see there were issues with Elementor so I updated Elementor as well.

    I could then see the date/time for the event and proceeded to add event. However, the event doesn’t show up in the event list/calendar and produces a 404 error when being accessed directly.

    I’ve refreshed permalinks.

    According to the server error logs it’s producing the following error (when trying to access the event page)

    AH01071: Got error ‘PHP message: event-tickets/common – Log: Initializing Tribe Events on Jul, 22nd at 01:07:22 pm’

    WordPress version is 6.6 and Events Calendar is 6.5.2

    Please can you help?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @artisanweb ,

    Thank you for reaching out.

    For me to understand and learn more about your setup, could you provide the version of the following?

    1. PHP
    2. WordPress
    3. The Events Calendar
    4. Theme and Version
    Thread Starter traceyweb

    (@artisanweb)

    PHP 8.1

    WordPress 6.6

    Events Calendar 6.5.2

    Theme Astra 4.2.2

    Plugin Support Darian

    (@d0153)

    Hi @artisanweb

    Thanks for your response.

    I tried replicating the issue on my end by using the setup you provided, but it’s working as expected.

    If you have a staging site, could you try manually updating our plugins to the latest versions from there, and see if that makes a difference?

    If you have no staging site yet, you can use the WP Staging plugin to easily create one.

    Let me know how it goes.

    marycummins

    (@marycummins)

    Hello. I’m having the same problem on my site. We have 6.6 WordPress, 8.2 PHP, and 6.2 Events Calendar Pro.

    • This reply was modified 8 months ago by marycummins. Reason: Edited Events Calendar to Events Calendar Pro for accuraracy
    Plugin Support Darian

    (@d0153)

    Hi @marycummins

    Unfortunately, we cannot provide support in this forum for premium users. For us to help you better, please open a Support Ticket on our Help Desk.

    You’ll hear from one of my colleagues soon!

    Plugin Support Darian

    (@d0153)

    Hi there,

    It appears that there hasn’t been any recent activity on this thread, so we’ll consider it resolved. However, if you have any additional questions or concerns, feel free to start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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