• Resolved fooey

    (@fooey)


    The widget is showing the time off by 2 hours. I have checked the settings in the plugin for using the sitewide time, checked the wordpress settings for correct timezone settings and checked the event and they are all correct. It is just the widget that is 2 hours off. Please advise. The event-schedule-details in the listing are showing correct time. But the tribe-event-duration (start time, end time) are not.

    The page I need help with: [log in to see the link]

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  • Plugin Support Truman

    (@tdorn)

    Hi there,

    Apologies for the issues you are having, I would be happy to help you troubleshoot this!

    Is this issue still occurring for you?

    You might want to try testing for conflicts: https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/ You can either use the Health Check plugin mentioned in that guide, or you can set up a staging environment and copy your site to it to test.

    And could you please share your System Info by copying and pasting that info into your response: https://theeventscalendar.com/knowledgebase/k/sharing-your-system-information/ You can omit any sensitive data about you or your site, I really just need to see the settings and list of plugins.

    Please let me know!

    Hi there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to open a new thread if any other questions come up and we’d be happy to help.

    Best regards,

    Marho

Viewing 2 replies - 1 through 2 (of 2 total)
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