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  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @nigel1996 ????!

    Thank you for reaching out to MailPoet Support!

    when I try to activate an automatic e-mail in MailPoet when a customer buys a product in a certain category, the event is not triggered. Altough multiple tests show that there was a purchase.

    OK, so I know that you have checked it already but can you please share 3 screenshots?

    • The order where we can see its status
    • The Automatic Email created
    • The Subscriber status

    Looking forward to hearing back from you!

    Cheers!

    Thread Starter nigel1996

    (@nigel1996)

    Here you can find the screenshots… Why is this? Tried multiple things to achieve this, made multiple automations but it just doesnt work – but i want to know why…

    https://we.tl/t-4tp0PdLzmu

Viewing 2 replies - 1 through 2 (of 2 total)
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