Event Images Not Working

We understand your frustration and apologize for the inconvenience you’ve experienced.

After thorough testing in our environments, we could not replicate the problem.The issue you are experiencing might be due to a conflict in your local environment.

To assist us in diagnosing the problem more effectively, could you please provide your site’s environment information? You can do this by following these steps:

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• Select the “Info” tab.
• Click on the “Copy site info to clipboard” button.
• Paste the copied information into your reply to this message.

We highly appreciate your patience and cooperation.

` wp-core

version: 6.7.2
site_language: en
user_language: en
timezone: America/Phoenix
permalink: /%postname%/
https_status: true
multisite: false
user_registration: false
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 2
dotorg_communication: true wp-paths-sizes

wordpress_path: /home/spyderdog666/public_html/motorwerksmarketing.com
wordpress_size: 2.57 GB (2759814510 bytes)
uploads_path: /home/spyderdog666/public_html/motorwerksmarketing.com/wp-content/uploads
uploads_size: 517.54 MB (542683887 bytes)
themes_path: /home/spyderdog666/public_html/motorwerksmarketing.com/wp-content/themes
themes_size: 20.72 MB (21725630 bytes)
plugins_path: /home/spyderdog666/public_html/motorwerksmarketing.com/wp-content/plugins
plugins_size: 220.12 MB (230809407 bytes)
fonts_path: /home/spyderdog666/public_html/motorwerksmarketing.com/wp-content/uploads/fonts
fonts_size: directory not found
database_size: 11.89 MB (12468224 bytes)
total_size: 3.32 GB (3567501658 bytes) wp-active-theme

name: Grenada (grenada)
version: 2.9
author: Clapat
author_website: https://themeforest.net/user/clapat
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, automatic-feed-links, title-tag, align-wide, responsive-embeds, widgets-block-editor, widgets, menus
theme_path: /home/spyderdog666/public_html/motorwerksmarketing.com/wp-content/themes/grenada wp-themes-inactive (2)

Twenty Twenty-Five: version: 1.1, author: the WordPress team
Twenty Twenty-Four: version: 1.3, author: the WordPress team wp-mu-plugins (2)

burst_rest_api_optimizer.php: author: (undefined), version: (undefined)
WordPress automation by Installatron: author: (undefined), version: (undefined) wp-plugins-active (25)

Akismet Anti-spam: Spam Protection: version: 5.3.6, author: Automattic - Anti-spam Team
Burst Statistics - Privacy-Friendly Analytics for WordPress: version: 1.7.4, author: Burst Statistics - Stats & Analytics for WordPress
Classic Editor: version: 1.6.7, author: WordPress Contributors
Complianz - Terms and Conditions: version: 1.2.8, author: Really Simple Plugins
Complianz | GDPR/CCPA Cookie Consent: version: 7.2.0, author: Really Simple Plugins (latest version: 7.3.0)
Contact Form 7: version: 6.0.3, author: Takayuki Miyoshi
Disable Comments: version: 2.4.7, author: WPDeveloper
Disable Gutenberg: version: 3.2.2, author: Jeff Starr
Duplicate Page: version: 4.5.4, author: mndpsingh287
EventPrime – Modern Events Calendar, Bookings and Tickets: version: 4.0.8.0, author: EventPrime Event Calendar
Grenada Functionality Plugin: version: 2.1, author: Clapat
Grenada Gutenberg Blocks: version: 1.1, author: Clapat
Hello Dolly: version: 1.7.2, author: Matt Mullenweg
Limit Login Attempts Reloaded: version: 2.26.18, author: Limit Login Attempts Reloaded
MC4WP: Mailchimp for WordPress: version: 4.10.1, author: ibericode
MC4WP: Mailchimp Top Bar: version: 1.7.0, author: ibericode
Really Simple Security: version: 9.3.1, author: Really Simple Security
Redux Framework: version: 4.5.6, author: Team Redux
Remove CPT base: version: 6.5, author: KubiQ
Site Kit by Google: version: 1.146.0, author: Google
WordPress Importer: version: 0.8.3, author: wordpressdotorg
WPBakery Page Builder: version: 8.2, author: Michael M - WPBakery.com
WPForms Lite: version: 1.9.3.2, author: WPForms
WP Image CAPTCHA: version: 3.3.22, author: WP Image CAPTCHA
Yoast SEO: version: 24.4, author: Team Yoast wp-plugins-inactive (3)

Event Tickets: version: 5.19.1, author: The Events Calendar (latest version: 5.19.1.1)
Extensive VC Addons: version: 1.9.1, author: Nenad Obradovic
The Events Calendar: version: 6.10.1, author: The Events Calendar (latest version: 6.10.1.1) wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1809
imagemagick_version: ImageMagick 7.1.1-39 Q16-HDRI x86_64 22428 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 256M
upload_max_filesize: 256M
max_effective_size: 256 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 376 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 12288
imagick::RESOURCETYPE_MAP: 188 GB
imagick::RESOURCETYPE_MEMORY: 94 GB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 0
imagemagick_file_formats: 3FR, 3G2, 3GP, A, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVIF, AVS, B, BAYER, BAYERA, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FFF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, FTXT, G, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MDC, MEF, MIFF, MKV, MNG, MONO, MOS, MOV, MP4, MPC, MPEG, MPG, MPO, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, O, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, QOI, R, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, RWL, SCR, SCREENSHOT, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, SRW, STEGANO, STI, STRIMG, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, Y, YAML, YCBCR, YCBCRA, YUV
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.27 wp-server

server_architecture: Linux 4.18.0-553.27.1.lve.1.el8.x86_64 x86_64
httpd_software: Apache
php_version: 7.4.33 64bit
php_sapi: litespeed
max_input_variables: 5000
time_limit: 5000
memory_limit: 512M
max_input_time: -1
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 8.11.0 OpenSSL/1.1.1w
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
current: 2025-02-12T21:28:45+00:00
utc-time: Wednesday, 12-Feb-25 21:28:45 UTC
server-time: 2025-02-12T14:28:43-07:00 wp-database

extension: mysqli
server_version: 10.6.20-MariaDB-cll-lve
client_version: mysqlnd 7.4.33
max_allowed_packet: 268435456
max_connections: 1000 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/spyderdog666/public_html/motorwerksmarketing.com/wp-content
WP_PLUGIN_DIR: /home/spyderdog666/public_html/motorwerksmarketing.com/wp-content/plugins
WP_MEMORY_LIMIT: 512M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: not writable
mu-plugins: writable
0: Writable redux-framework

version: 4.5.6
installation: plugin
data directory: /home/spyderdog666/public_html/motorwerksmarketing.com/wp-content/plugins/redux-framework/redux-core/
browser:
Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36
Browser: Chrome
Version: 132.0.0.0
Platform: Windows redux-instance-clapat_grenada_theme_options

opt_name: clapat_grenada_theme_options
global_variable: grenada_theme_options
dev_mode: false
ajax_save: true
page_slug: _options
page_permissions: manage_options
menu_type: submenu
page_parent: themes.php
compiler: true
output: true
output_tag: true
templates_path: undefined
extensions:
Accordion: 4.3.16
Color Scheme: 4.4.10
Custom Fonts: 4.5.6
Customizer: 4.5.1
Datetime: 4.3.15
Google Maps: 4.4.0
Icon Select: 4.4.2
Import Export: 4.0.0
Js Button: 4.3.16
Metaboxes: 4.2.0
Multi Media: 4.4.1
Options Object: 4.0.0
Repeater: 4.3.13
Search: Inactive Placeholder 4.5.5
Shortcodes: 4.3.6
Social Profiles: 4.3.17
Tabbed: 4.4.8
Taxonomy: 4.4.6
Users: 4.5.6
Widget Areas: 4.3.20 google-site-kit

version: 1.146.0
php_version: 7.4.33
wp_version: 6.7.2
reference_url: https://motorwerksmarketing.com
amp_mode: no
site_status: connected-site
user_status: authenticated
verification_status: verified-file
connected_user_count: 1
active_modules: site-verification, search-console, analytics-4, adsense, pagespeed-insights
recoverable_modules: none
required_scopes:
openid: ?
https://www.googleapis.com/auth/userinfo.profile: ?
https://www.googleapis.com/auth/userinfo.email: ?
https://www.googleapis.com/auth/siteverification: ?
https://www.googleapis.com/auth/webmasters: ?
https://www.googleapis.com/auth/analytics.readonly: ?
https://www.googleapis.com/auth/tagmanager.readonly: ?
https://www.googleapis.com/auth/adsense.readonly: ?
capabilities:
googlesitekit_authenticate: ?
googlesitekit_setup: ?
googlesitekit_view_posts_insights: ?
googlesitekit_view_dashboard: ?
googlesitekit_manage_options: ?
googlesitekit_update_plugins: ?
googlesitekit_view_splash: ?
googlesitekit_view_authenticated_dashboard: ?
googlesitekit_view_wp_dashboard_widget: ?
googlesitekit_view_admin_bar_menu: ?
googlesitekit_view_shared_dashboard: ?
googlesitekit_read_shared_module_data::["search-console"]: ?
googlesitekit_read_shared_module_data::["analytics-4"]: ?
googlesitekit_read_shared_module_data::["pagespeed-insights"]: ?
googlesitekit_manage_module_sharing_options::["search-console"]: ?
googlesitekit_manage_module_sharing_options::["analytics-4"]: ?
googlesitekit_manage_module_sharing_options::["pagespeed-insights"]: ?
googlesitekit_delegate_module_sharing_management::["search-console"]: ?
googlesitekit_delegate_module_sharing_management::["analytics-4"]: ?
googlesitekit_delegate_module_sharing_management::["pagespeed-insights"]: ?
enabled_features:
adsPax: ?
audienceSegmentation: ?
conversionReporting: ?
firstPartyMode: ?
gm3Components: ?
privacySandboxModule: ?
rrmModule: ?
rrmModuleV2: ?
signInWithGoogleModule: ?
active_conversion_event_providers:
contact-form-7: contact
mailchimp: submit_lead_form
wpforms: submit_lead_form
consent_mode: disabled
consent_api: not-detected
search-console_shared_roles: none
search-console_management: owner
analytics-4_shared_roles: none
analytics-4_management: owner
pagespeed-insights_shared_roles: none
pagespeed-insights_management: all_admins
key_metrics_status: Not setup
search_console_property: https://motorwerksmarketing.com/
analytics_4_account_id: 2147?????
analytics_4_property_id: 2961172??
analytics_4_web_data_stream_id: 1021???????
analytics_4_measurement_id: G-4Q????????
analytics_4_use_snippet: yes
analytics_4_ads_conversion_id: none
analytics_4_available_custom_dimensions: googlesitekit_post_type
analytics_4_ads_linked: false
analytics_4_ads_linked_last_synced_at: 1738979066
analytics_4_site_kit_audiences: New visitors, Returning visitors
adsense_account_id: pub-929?????????????
adsense_client_id: ca-pub-929?????????????
adsense_account_status: ready
adsense_site_status: getting-ready
adsense_use_snippet: no
adsense_web_stories_adunit_id: none
adsense_setup_completed_timestamp: Not available
adsense_abr_use_snippet: no
adsense_abr_use_error_protection_snippet: no
adsense_abr_setup_status: undefined wpforms

version: 1.9.3.2
lite: December 3, 2024 at 1:23 AM
upload_dir: Writable
total_forms: undefined
total_submissions: undefined

Thanks for sharing the site info.

We will update you as soon as possible.

We have thoroughly tested the issue on our end, and everything appears to be working correctly. Upon reviewing your setup, we noticed that multiple extensions are active on your site. To help identify the cause of the issue, could you please temporarily deactivate all other plugins and check if the problem persists.

If the issue continues after this step, please let us know, and we will be happy to assist you further.

theres a lot of stuff that is required to run this site. shutting it all off is not possible

can you specify what you want me to turn off?

following up here. tried a different format and still nothing working

Hello @spyderdog480,

To confirm whether a plugin or theme conflict is contributing to the issue, we recommend performing tests on a staging site.
Please update us with your findings, as this will greatly aid in resolving the matter.

Thank you for your cooperation.