Event Feed Stopped Working

  • Resolved maaaaarryyy

    (@maaaaarryyy)


    6 years, 6 months ago

    Hi,

    I was using this plugin to display upcoming events for this venue, but as of Friday it has stopped working and just says ‘no upcoming events’. I saw that an update was available and assumed that would solve my problem, but no luck. Any idea what I can do?

    Thanks,
    Mary

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey Mary,

    In order to help you better, can I have you submit a support ticket here on our site and then send your plugin’s System Info with your support request?

    This will help us better determine what the issue is (it may be the access token you are using) but by submitting this information through our site support page it will keep the information we receive from you private so others would not see your access token.

    To get your plugin’s System Info go to:

    WordPress DashBoard – Facebook Feed – Settings – Support (tabbed page).
    Select all text in the “System Info” by clicking in the box, copy and then paste the ‘System Info’ into your reply.

    Also provide the shortcode you are currently using and the link to the specific site page where you have the plugin’s feed installed. I will wait for your response in our normal support queue.

    Thank you.

Viewing 1 replies (of 1 total)
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