Event duplication alert

  • Resolved dyslexicDrakness

    (@dyslexicdrakness)


    3 weeks, 2 days ago

    The meta event manager is showing alerts that the events from the conversion API and pixel are not being properly de-duplicated:

    The page I need help with: [log in to see the link]

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  • Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi there,

    Thanks for reaching out.

    To troubleshoot the de-duplication alerts you’re seeing, I recommend using the Test Events feature in Meta’s Events Manager. This tool lets you view events in real-time, helping verify if both the Pixel and Conversion API events are properly flagged as duplicates. Any discrepancies in Test Events may indicate an adjustment needed in the setup.

    Additionally, please note that I’m unable to access your website as it appears to be blocked on my end. If there are specific event settings you’d like me to review, feel free to provide details, and I’ll assist as best as I can.

    Let me know if you have any questions or need further guidance.

    All the best.

Viewing 1 replies (of 1 total)
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