• Resolved e dev

    (@efishinsea)


    When a loading the initial Events page in the LIST view layout with a limited number of events, things start out ok, but once you start paging forward or backward – and then page in the other direction – the dates start to get out of sync:

    I’ve worked around this for the moment by showing a very large number of events initially, but even then, once you start going backwards then forward again, or vice-versa, the month/date display starts showing the wrong things again.

    Cache cleared, things reset, etc. Not an environmental issue.

    • This topic was modified 1 month, 2 weeks ago by e dev.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @efishinsea ,

    Thank you for reaching out.

    To help us better understand the situation, could you please share the direct URL to the page you’re having issues with? Please do not share any credentials, this is for us to follow the WordPress Forum Guidelines.

    Thread Starter e dev

    (@efishinsea)

    This will work for a few days: https://protoolio.com/lnk/9338388

    1. Open page
    2. click Previous Events (1 pages back)
    3. click Next Events to return to the initial page and you will see that now, Next is active to page beyond “today”
    4. Clicking Next here will send you to the very beginning of all events, but really should be disabled.
    Plugin Support tristan083

    (@tristan083)

    Hi @efishinsea ,

    Thank you for your message and the information.

    Looking at the page’s headers, I can see that the site is employing some caching solutions, apart from it being behind Cloudflare. As such, I recommend going through our Caching with The Events Calendar guide for further insights and recommended configurations, as I suspect this behavior is being caused by the calendar page being cached.

    Plugin Support Darian

    (@d0153)

    Hi @efishinsea

    I hope you’re doing well. I just wanted to touch base and check in with you. It’s been a little while since we’ve heard from you. I was just curious if you had the chance to try out the recommendation provided above.

    Let me know if there’s anything I can assist you with.

    Thread Starter e dev

    (@efishinsea)

    No, the problem still exists. I just moved to show only a calendar view and hid the LIST option to avoid displaying older, out of order events,

    Thread Starter e dev

    (@efishinsea)

    If it were a Clouflare issue, what would I need to exclude to avoid this?

    Plugin Support tristan083

    (@tristan083)

    Hi @efishinsea ,

    Thank you for your message, and I’m sorry to hear of the continued difficulties.

    Technically, this would entail adding Cache Rules on your Cloudflare dashboard to exclude the following URL patterns.

    /wp-content/plugins/the-events-calendar/(.*)
    /wp-content/plugins/event-tickets/(.*)
    /events/(.*) <-- modify this according to what you have in Events > Settings > General > Viewing > Events URL slug/wp-content/plugins/the-events-calendar/(.*)
    /wp-content/plugins/event-tickets/(.*)
    /events/(.*) <-- modify this according to what you have in Events > Settings > General > Viewing > Events URL slug

    The following Cloudflare article may help provide more context and directions on how to do this: How do I include or exclude a specific URL from Cloudflare’s page rules? – Cloudflare Help Center.

    Thread Starter e dev

    (@efishinsea)

    WPEngine completely disabled all caching on the entire site and the issue remained, so it must be something else. I will keep testing.

    Plugin Support tristan083

    (@tristan083)

    Hi @efishinsea ,

    Thank you for your message and the update.

    Please feel free to let us know how you tests go or if you have further questions/concerns.

    Plugin Support Darian

    (@d0153)

    Hi @efishinsea

    I hope you’re doing well! I just wanted to check in since we haven’t heard from you in a while.

    Let us know if you’re still experiencing this issue or if there’s anything else we can assist you with.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It seems like this thread has been quiet for a bit, so we’ll go ahead and close this for now. However, if any further questions or concerns come up, please don’t hesitate to start a new thread.

Viewing 11 replies - 1 through 11 (of 11 total)
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