Event details and title dissapeared

Hi there,

To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor and Elementor Pro). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features

Performance features currently in the experimental stage are:

• Improved CSS Loading?– An experiment that only loads the CSS of widgets on a page once, in order to prevent multiple requests to the server. With this experiment, CSS files are loaded as inline style tags.
• Inline Font Icons?– This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance

If this does not help you, please try to roll back the previous version of Elementor – https://elementor.com/help/rolling-back-to-a-previous-version-of-elementor/

I am looking forward to hearing back from you soon.

Kind regards,

Hi again! We’ve tried everything you listed, but nothing has worked. Can you take a look, please? We have a safe STG environment where you can work.

Where should I send you the access?

Any news on this? Please we need a solution.

Hi

Providing access to your staging site or any other site is against the guidelines of www.remarpro.com

We would need to assist you using other methods like screenshots.

Can you please share which titles are not showing for your pages?

Here you go,

WordPress site-health
https://docs.google.com/document/d/1iBGdnunGVm8yh6DccnlqsyOQct9C9YGwETUiJTLU5Hw/edit?usp=drive_link

Event error with elementor (no post title and information footer)
https://staging.tantrayamorconsciente.com/calendario-de-taller-cursos-y-formaciones-de-tantra/webinar-que-es-la-energia-kundalini-3-julio-online/
https://drive.google.com/file/d/13HLllhN7e_lTWKmPHbXrdR380k_JICNi/view?usp=sharing

Edit Event with Elementor
https://drive.google.com/file/d/133-SO3hjMKA9moAuDfk3xruHsTOXvmvC/view?usp=sharing

Event with elementor error console log
ttps://drive.google.com/file/d/13hOznc28XRehQp9QAsq691hW8hhsuAHE/view?usp=sharing

Event without Elementor
https://staging.tantrayamorconsciente.com/calendario-de-taller-cursos-y-formaciones-de-tantra/test/
https://drive.google.com/file/d/1WDxJz7hc__OEdemixG-5lcOwCQCgRyXn/view?usp=sharing

Edit Event without Elementor
https://drive.google.com/file/d/1nUTtOAcRv8eXayDlz0En9Q7x_HTWwTdn/view?usp=sharing

Event with elementor error console log
https://drive.google.com/file/d/1XzgBB58F_snkeBnep1-PxkYMeCNqRV7I/view?usp=sharing

Hi, @eduardomanzur.

Thanks for the additional information. As the issue is resolved when deactivating Elementor, this indicates that something – such as a plugin or an Elementor feature – is conflicting with Elementor. Please be sure that you have deactivated ALL plugins except for Elementor and the events plugin when troubleshooting, and that you have temporarily switched the theme to a default WP theme.

If the issue only occurs when Elementor and the events calendar are active and a default theme is enabled, this could indicate a conflict with the events plugin itself. In this case, unfortunately, we cannot provide support or control of third-party plugins. Please try contacting the author of your plugin, for extra guidance.

You can also try using the Element Manager to deactivate widgets to see if a particular widget is causing a conflict.

Lastly, I noticed in the error log a couple of issues that should be addressed by your hosting provider:

• 403 error – this can indicate a corrupt .htaccess file, incorrect file permissions, plugin issues, or firewall
• CORS error: https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS/Errors

Hope this helps.

Kind Regards.

Hello,

Since we have not received an update from your side, I will complete this support. 

Please create a new ticket if you have a new query. 

Thank you.