• Resolved spherman

    (@spherman)


    First, thanks for a great plugin. I’ve been working to get it ready for launch on my client’s website.

    I have an issue I am hoping someone can help with.

    I have used WP Bakery to do the layouts for events. When an event is added to google calendar, it is taking the description from the event content with some of the code and messing up links.

    Please see https://www.legalprofessionalsinc.org/wp-content/uploads/Screen-Shot-2022-07-26.png for an example.

    I tried adding an excerpt thinking that it would use that instead of the page content, but it does not grab the excerpt.

    Can someone please help me so that it takes the excerpt instead of the page content to be displayed on calendars like google calendar, etc?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi @spherman

    Glad you reached out.

    Thanks for the awesome feedback and the details on the issue.

    I visited your site but can’t see how users are subscribing to events. This might be where the issue exists. Can you let me know how visitor are adding/exporting the event to Google Calendar?

    Thanks
    Rob

    Hi @spherman

    I found the subscribe link at the bottom of your single event page.

    Let me check with the team on this issue and follow up.

    Thanks
    Rob

    Hi @spherman

    I found out that Shortcodes will not work on Google Calendar. It will not run within Google Calendar, so it simply displays the code.

    The excerpt idea may work, but it would need some custom code.

    We offer limited customization support, but see if this helps you get started and try this hook:

    tec_views_v2_single_event_gcal_link_parameters

    and change the ‘details’ param – and probably pass it through

    tribe( \Tribe\Events\Views\V2\iCalendar\Links\Google_Calendar::class)->format_event_details_for_url( $event_details, $post )

    The above function strips tags and truncates to the Google Calendar character limit.

    For further assistance with custom code, you may reach out to Codeable.io. We usually recommend starting your search for dev help there.

    Best regards,
    Rob

    Thread Starter spherman

    (@spherman)

    I found the file and the code, but I am really not sure what to do with that.

    I want two things.

    1. I want to use the excerpt in place of the event content.
    2. I want it done in such a way where it will not be overwritten when the plugin is updated.

    Please send me a quote for what this would cost to [email protected].

    If I purchase the pro version with support, would they help me with this?

    Plugin Support Abz

    (@abzlevelup)

    Hi @spherman, appreciate you sharing what you’re trying to accomplish here. However, we do not have a service to do such customization regardless of purchasing the Pro Version.

    I want to note here that as per our Support Policy, we cannot provide full support for Customization or third-party integrations, even if we have a guide on our Knowledge base. It is still up to you as the end-user to implement this → https://theeventscalendar.com/knowledgebase/k/what-support-is-provided-for-license-holders/.

    As my colleague @robelemental mentioned, we cannot provide a direct solution. See the article here, to help you with custom development: https://theeventscalendar.com/knowledgebase/k/custom-development/

    Let me know if this helps or if you have more questions.

    Best,
    Abz

    Thread Starter spherman

    (@spherman)

    I have hired a programmer to address this issue. I requested a refund for the pro version since I cannot expect support there. I am awaiting a refund.

    Plugin Support Abz

    (@abzlevelup)

    Hi @spherman, thanks for updating us. Apologies for the inconvenience, it would be great if one of your dev could implement the customization for you.

    In regard to your refund request, my colleague will update and be with you shortly.

    Have a great day.

    Best,
    Abz

    Plugin Support Abz

    (@abzlevelup)

    Hi @spherman,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    Best,
    Abz

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Event description on google calendar’ is closed to new replies.