Event Date/Times no option box

  • Resolved yogaflowvlc

    (@yogaflowvlc)


    5 years, 9 months ago

    there is no option box under “Event Date/Times” in the create new event page.

    I have the latest version of Opentickets and I have created a product in woocommerce, plus venues and event areas.

    (windows 10 home / Chrome browser / wordpress genesis framework / altitude theme )
    Not working in Firefox either.

    any help much appreciated

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author quadshot

    (@quadshot)

    Hello @yogaflowvlc ,

    Thanks for reaching out!

    Do you have Yoast SEO activated on your site?

    With the latest updates to WP 5.0, we noted that the OT event function has an incompatibility with the latest version of Yoast SEO (version 9.3 or higher). This is causing a bug where the Event Date/Times java script is being blocked from showing on the dashboard.

    To add or edit an event, deactivate Yoast SEO and the Event Date/Time will appear on the event page in the dashboard. Once your events are updated and good to go, you can reactivate Yoast and everything will continue to work as it should.

    I hope this helps you to move forward. If this does not fix the issue, feel free to reach out to us at [email protected] and we’d be happy to help!

    Thank you,
    OpenTickets Support

Viewing 1 replies (of 1 total)
  • The topic ‘Event Date/Times no option box’ is closed to new replies.

Tags