Event date and time in WooCommerce order emails

  • Resolved PaddyThorne

    (@paddythorne)


    1 year, 9 months ago

    Hi,

    We have been using WP Event Manager for a while and its a great plugin.

    We would like to add the event date and time to the WooCommerce confirmation emails so that we (and the customer) known which event has been ordered. Many of our events are recurring and have the same title week after week, so it is becoming increasingly hard to confirm which event has been booked.

    Could you let me know how this would be achieved?

    Thanks,
    Paddy

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi Paddy

    I too was having a similar issue and wanted to differentiate each event when the same event was being duplicated/recurred.

    I got around it by appending the start date to the title of the event.

    So what I did was…

    1. Create the first event with the simple title (no date in the title).
    2. Then create all of the occurrences of that event which creates multiple events all with the same title.
    3. I then run some code which appends the start date to the event title. This was the tricky bit! I use a plugin called Code Snippets that allows you to add code to within your wordpress site. I wrote some code to do what I wanted and then create a ‘Private’ page that only Administrators can access (its just a blank page with the code snippet added to that page). Now after I have created all the new events…I go to that page and run it. The code is run and it reads the titles of ALL the events in the database and adds the event start date to the title. If the title already has the start date…it gets ignored. If not, it adds it and changes the title of those events. Now each event is essentially unique and when emails get sent out, it is obvious which event has been booked.

    I also trying to work out a way to add the start date to the Ticket name when it is created…but that one is a little harder!!

    Anyway, if this solution works for you, I could provide you with the code I wrote if you would like.

    Steven

    Plugin Support wpemhelp

    (@wpemhelp)

    Hi Paddy,

    Thank you for reaching out to us for support.

    We might need to take a deeper technical probe into this to get this working. Would you please raise a ticket for this following this link: https://wp-eventmanager.com/help-center/

    We would really like to help you and send you updates there.

    Thank You.

    Best Regards.

    Hi @paddythorne
    The event date and time can be added to Ticket provided in woocommerce orders. Other than this, you need to customize at yourself.

    Regards,
    Priya

Viewing 3 replies - 1 through 3 (of 3 total)
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