Event Calendar Widget Not Showing Up on Home Page

Hi @cmkauder,

Thanks for using our products. Could you let us know what widget are you using in your home page?

Also, we have launched a new release of our plugin today. Kindly update it and let us know if the issue persists.

Hi,

I just updated the plugin and the issue is still persisting.

I’m not sure if it’s exactly a widget, but I chose the Events List block inside the container and when I go into my editor, the block is just spinning. On the live site the container is just blank. The url is: https://gijf.org

When you go to the home page, the blank white section above “Hear From Our Music Community” should be the Events List section.

Thank you for your help!

Hi @cmkauder

Thanks for your message.

I attempted to recreate the issue on a new test site by activating The Events Calendar and Spectra plugins alongside the Astra theme. After thorough testing, I found that the widget performed correctly during both the preview and when viewing it on the frontend. Everything appeared to function as intended without any problems.

There may be a possibility of a conflict between your other plugins/themes. To prevent any issues from arising, it would be great if we could conduct a conflict test on a Staging Server to get to the root of the problem.

If that doesn’t help, would you mind sharing the PHP and WordPress versions that you’re using.

Looking forward to your reply.

Hi,

So I went to my staging server to do the conflict testing and the events calendar is working fine on my staging site, my not on the live site. I just shared my system information with you (see below).

I am using WordPress version 6.6.2 and PHP version 8.0.30.2 (Supports 64bit values)

Home URLhttps://gijf.orgSite URLhttps://gijf.orgSite LanguageEnglishCharacter [email protected] keys-WordPress version6.6.2Permalink Structurehttps://gijf.org/%postname%/Your homepage displayspageHomepage page ID21 (Home)PHP version8.0.30.2PHP

• max_execution_time = 300
• memory_limit = 256M
• upload_max_filesize = 100M
• post_max_size = 100M
• display_errors =?
• log_errors = 1

ServerApacheSAPIcgi-fcgiPlugins

• All-in-One WP Migration Unlimited Extension version 2.61 by?ServMask?(https://servmask.com/)
• All-in-One WP Migration version 7.87 by?ServMask(https://servmask.com/)
• Starter Templates version 4.4.6 by?Brainstorm Force(https://www.brainstormforce.com)
• Yoast Duplicate Post version 4.5 by?Enrico Battocchi & Team Yoast(https://yoast.com)
• Event Tickets version 5.16.0.1 by?The Events Calendar(https://evnt.is/1aor)
• The Events Calendar version 6.8.0 by?The Events Calendar(https://evnt.is/1x)
• Spectra version 2.16.3 by?Brainstorm Force(https://www.brainstormforce.com)
• WP Mail SMTP version 4.1.1 by?WP Mail SMTP(https://wpmailsmtp.com/)
• WPForms Calculations version 1.3.0 by?WPForms(https://wpforms.com)
• WPForms PayPal Commerce version 1.11.0 by?WPForms(https://wpforms.com)
• WPForms PayPal Standard version 1.10.0 by?WPForms(https://wpforms.com)
• WPForms Square version 1.12.0 by?WPForms?(https://wpforms.com)
• WPForms version 1.9.1.6 by?WPForms?(https://wpforms.com)

Network Plugins-MU Plugins

• Object Cache Pro (MU) version 1.21.2 by Rhubarb Group (https://rhubarb.group)
• System Plugin version 4.147.0

ThemeAstraMultisite-Views V2 StatusEnabledCustom Tables Migration StatusNot RequiredCustom Tables Health CheckGood!Settings

• did_init = 1
• tribeEventsTemplate =?
• tribeEnableViews =?Array ( [0] => list [1] => month [2] => day )
• viewOption = list
• schema-version = 6.8.0
• previous_ecp_versions =?Array ( [0] => 0 [1] => 6.6.0 [2] => 6.6.0.1 [3] => 6.6.0.2 [4] => 6.6.1 [5] => 6.6.2 [6] => 6.6.3 [7] => 6.6.4 [8] => 6.6.4.1 [9] => 6.6.4.2 [10] => 6.7.0 [11] => 6.7.1 )
• latest_ecp_version = 6.8.0
• dateWithYearFormat = F j, Y
• recurrenceMaxMonthsAfter = 60
• google_maps_js_api_key = AIza###############################7IOU
• last-update-message-the-events-calendar = 6.8.0
• opt-in-status = 1
• latest_date = 2024-08-10 21:00:00
• earliest_date = 2024-08-10 19:00:00
• earliest_date_markers =?Array ( [0] => 424 )
• latest_date_markers =?Array ( [0] => 424 )
• stylesheet_mode = skeleton
• monthEventAmount = 3
• postsPerPage = 12
• showComments =?
• tribeDisableTribeBar =?
• dateWithoutYearFormat = F j
• monthAndYearFormat = F Y
• datepickerFormat = 1
• dateTimeSeparator = @?
• timeRangeSeparator = –?
• multiDayCutoff = 00:00
• remove_event_end_time =?
• tribe_events_timezones_show_zone =?
• tribe_events_timezone_mode = event
• defaultCurrencySymbol = $
• defaultCurrencyCode = USD
• reverseCurrencyPosition =?
• embedGoogleMaps = 1
• embedGoogleMapsZoom = 10
• tribeEventsBeforeHTML =?
• tribeEventsAfterHTML =?
• ticket-enabled-post-types =?Array ( [0] => page [1] => tribe_events )
• event-tickets-schema-version = 5.16.0.1
• previous_event_tickets_versions =?Array ( [0] => 0 [1] => 5.13.0.1 [2] => 5.13.0.3 [3] => 5.13.1 [4] => 5.13.2 [5] => 5.13.3 [6] => 5.13.3.1 [7] => 5.13.4 [8] => 5.14.0 [9] => 5.15.0 [10] => 5.16.0 )
• latest_event_tickets_version = 5.16.0.1
• last-update-message-event-tickets = 5.13.0.1
• ticket-rsvp-form-location = tribe_events_single_event_after_the_meta
• ticket-commerce-form-location = tribe_events_single_event_after_the_meta
• ticket-display-tickets-left-threshold =?
• ticket-authentication-requirements =?
• donate-link =?
• eventsSlug = events
• singleEventSlug = event
• showEventsInMainLoop =?
• enable_month_view_cache = 1
• toggle_blocks_editor =?
• disable_metabox_custom_fields = 1
• trash-past-events =?
• debugEvents =?

WP TimezoneAmerica/Los_AngelesWP GMT Offset-8Default PHP TimezoneUTCWP Date FormatF j, YWP Time Formatg:i aWeek Starts On1Common Library Dir/var/www/wp-content/plugins/event-tickets/common/src/TribeCommon Library Version6.3.0

I just deleted the Event Tickets plugin because that is not something we need – issue is still persisting. Thanks!

Hi again, I was able to resolve the issue of the events showing up on the website. However, the interface on my Word Press dashboard looks weird when I go to add an event. The fields to fill in the event details (date, time, etc.) are all smushed over to the right side of the screen instead of underneath the description of the event. Is there a way for me to customize the dashboard for adding events?

Thank you for all of your help!

Hi @cmkauder ,

Thank you for your message, and we’re glad to hear you were able to sort out the issue about the events showing up on the website.

For your concern about The Events Calendar fields box being on the right side of the screen, I suspect this happened because the box was inadvertently dragged and dropped over to the right hand column. I would recommend dragging it over back to the middle column or use a third-party plugin, Reset Meta Box Positions, to restore the placement of the fields boxes in your admin dashboard.

Hi there,

It seems like this thread has been quiet for a bit, so we’ll go ahead and mark it as resolved. However, if any further questions or concerns come up, please don’t hesitate to start a new thread.