Event Calendar Pro having trouble with categories/taxonomy in Event List

  • Resolved kvarnelis

    (@kvarnelis)


    2 years, 2 months ago

    I am using Version 6.0.5.1 of Events Calendar Pro and 6.0.6.2 of Events Calendar with WP 6.1.1 as well as Event Tickets Plus or Pro or whatever you call it and Virtual Events (I’m always running the latest of these).

    During the last couple of weeks the Events List block (or should I call it the legacy widget? …also why is it a legacy widget? is there going to be an update? confusing) has stopped working with categories (or taxonomies? on my site they are called event categories, but on the widget/block they are listed as taxonomies) and we get a list of all events instead. Not good. For example, if you go here …?https://npsnj.org/chapters/jersey-shore/ … You see events for everywhere, not just the Jersey Shore event category, which is what is selected in the filter. Please help, this is a major problem for our site.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter kvarnelis

    (@kvarnelis)

    Also, often when I edit that block, a second block is saved and I have to go in and delete it. I don’t understand why. It’s **only** this “legacy widget” events list block that causes me constant headaches. I’m hoping it’s updated soon.

    • This reply was modified 2 years, 2 months ago by kvarnelis.
    Thread Starter kvarnelis

    (@kvarnelis)

    Video of the last problem can be seen here.

    https://www.youtube.com/watch?v=nNwjVNFrBZo

    Thread Starter kvarnelis

    (@kvarnelis)

    I identified the problem with the event categories (or taxonomies) not filtering in events list, as detailed in my original post. I was using this snippet, from the Events Calendar Pro website and it is faulty.

    https://theeventscalendar.com/knowledgebase/k/hide-events-of-a-category-on-the-calendar/

    I had private events that I didn’t want to show on the main page. So I used that snippet to do that. Unfortunately, your page doesn’t state that the snippet also disables the ability to filter by category. Not good at all! Is there a way to hide private events without disabling the ability to filter by category (or taxonomy, whatever you decided to call it)?

    Also waiting for a resolution on the duplicate events list widget.

    Plugin Support Darian

    (@d0153)

    Hi @kvarnelis

    Thanks for reaching out.

    It seems you have an active license with us. For us to help you better and follow WordPress Forum Guidelines regarding premium users, please open a Support Ticket on our Help Desk.

    You’ll hear from one of my colleagues soon!

    Thread Starter kvarnelis

    (@kvarnelis)

    Well, that’s terrible news. I was hoping this would be answered here. I previously wrote the help desk and was told to go to the forum.

    Plugin Support Darian

    (@d0153)

    Hi @kvarnelis

    Thanks for your message.

    There could be some misunderstanding. Please include your Events Calendar PRO license key and the URL of your events page when you send a message to our Help Desk. This is for us to confirm your account easily.

    Thread Starter kvarnelis

    (@kvarnelis)

    We have a non-profit license, which gives us no support. But it does give us the ability to bounce back forth between this forum and the tickets.

    Plugin Support Abz

    (@abzlevelup)

    Hi @kvarnelis, we provide support for non-profit licenses as long as you have an active one. Please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines regarding premium users.??

    One of my colleagues will be with you shortly. We look forward to helping you out with this one. 

    Hang in there.

    Plugin Support Darian

    (@d0153)

    Hi @kvarnelis

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 9 replies - 1 through 9 (of 9 total)
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