• Resolved MichaMcLain

    (@michamclain)


    Please view page https://www.shopaltruist.com/event/holiday-gift-market/ for an example. I have the event venue set with an address, but the map is not rendering on the page. Even when you inspect the element, the code for the map embed simply isn’t there. If you click the link for google map, it does take you to google with the correct address pulled up.

    Any ideas on why this output wouldn’t happen?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey @michamclain,

    Thanks for using The Events Calendar, I’m happy to help.:)

    Sorry you’re having trouble with your Google map! This sounds like it may be a theme or plugin conflict. I recommend going through the steps here to test for a conflict.

    Let me know what you find out & we’ll go from there!

    Best,
    Shelby ??

    Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. ??

    Thread Starter MichaMcLain

    (@michamclain)

    This is not resolved unfortunately. Sorry for the delay. I tried disabling all plugins and (except WooCommerce) and enabled 2016 and it still did this.

    Please provide further troubleshooting steps.

    Thanks

    Hi @michamclain,

    Thanks for following up–so sorry to hear that you’re still having this problem on your site! As you’ve indicated here, it looks like the code for a map isn’t even being inserted into your event pages, so I’m wondering if your global map setting may have gotten toggled off somehow! Can you please run a quick check using this article as reference and let me know whether?toggling your plugin and/or event settings has any effect?

    Thanks, and we’ll see where we can go from there!

Viewing 4 replies - 1 through 4 (of 4 total)
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