Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Rajkiran Bagal

    (@rajkiranb)

    Hey @maximepasquier,

    Strange! That should not happen, We are really sorry to hear that.

    Can you please share some more details about the issue you are facing so we would be able to help you resolve it?

    Looking forward to hearing from you.

    Really, dont use this plugin on professional website. Spectra version is pathetic, bug everything. Tried to use twice, no way.

    Hello @guipex,

    We’re sad that this update has caused you issues. Our team worked hard and tried its best to make it a smooth transition from prior versions to 2.0 and ran an extensive public beta testing program for several weeks. However, it seems we could not test all these possibilities. We’re so sorry for the trouble.

    We have worked on the issues users have raised with the plugin, we would request you share with us any issues you might be having so that we can resolve them as we appreciate feedback and user experience with our plugin. It helps us provide better and more stable solutions.

    Looking forward to hearing from you.

    Hello @maximepasquier @guipex

    It’s been a while since we heard from you. I request you let us know whether you are still experiencing issues with the Spectra plugin.

    We would like you to know that we have worked on improving the plugin and fixing any bugs users reported and we can say at the moment we haven’t received any alarming issues except those that are site-specific.

    Please let us know, we’ll be happy to look at them.

    Looking forward to hearing from you.

Viewing 4 replies - 1 through 4 (of 4 total)
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