Eternal spinner when sending new ticket

  • Resolved cristobalmz

    (@cristobalmz)


    1 year, 7 months ago

    Hi!

    Since a couple of days ago, we can not submit tickets from the frontend. Everything loads nicely, but when an suer hits send, an eternal spinner apperars and it is never created.

    Thanks for your help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milind Ighe

    (@miliighe)

    Hello @cristobalmz,

    Sorry for the inconvenience caused to you. Rest assured, we will help you out with the issue.

    Please confirm, do you facing the issue only on Frontend? Or the same issue occuring on the backend as well.

    Also, please share the support URL so we can debug it.

    Thank you.

    Plugin Support Milind Ighe

    (@miliighe)

    Hello,

    Hope you’re doing well. I just wanted to check in with you regarding the issue you had the other day. Was it resolved? Do you need any additional help? Please let me know – I’d be happy to assist you in any case.

    Have a great day!

    Plugin Support Milind Ighe

    (@miliighe)

    Hello,

    As there is no response from your end, we are marking this thread as resolved. 

    Please create a new thread if you need any assistance.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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