Essential Add on Error

  • Resolved VS

    (@vegasims)


    4 years, 4 months ago

    I seem to have an error on my site. I have updated to the latest version

    Warning: file_put_contents(/home/domains/vol1/607/2866607/user/htdocs/wp-content/uploads/essential-addons-elementor/cb70d11b8.min.css): failed to open stream: No such file or directory in /home/customer/www/justluve.com/public_html/wp-content/plugins/essential-addons-for-elementor-lite/includes/Traits/Generator.php on line 274

    Please can you urgently assist as there is a giant notice at the top of my site!

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter VS

    (@vegasims)

    I have deactivated the plugin for now so the error goes away, but can’t edit any of the elementor pages on my site. I’ve also deleted and re-installed the plugin – that didn’t fix the problem

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @vegasims, Can you please make sure that you have installed latest EA PRO version 4.1.0 on your website.
    Please let me know. Thanks!

    Thread Starter VS

    (@vegasims)

    I don’t have EA pro, I’ve been using the free version

    Plugin Support Abid Hasan

    (@abidhasan112)

    I see @vegasims! Can you please regenerate your assets.

    To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the Regenerate Assets button. Check out this screenshot: https://prnt.sc/pvozsx

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Check out this screenshot: https://prnt.sc/r3b588

    Then try again. Let me know how it goes!

    Thank you.

    Thread Starter VS

    (@vegasims)

    I tried that and it didn’t work, unfortunately.

    Thread Starter VS

    (@vegasims)

    Ok, I seem to have fixed the first problem by deleting the plugin a few times, purging cache and re-installing. But I can still not edit any of the pages as I’m getting an error – Preview could not be loaded with no error code. I’ve moved my site to Siteground yesterday, it was working fine when testing, but then there seems to be an issue. I have spoken to Siteground and they seem to think I should contact EA

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @vegasims,

    Glad to know that your first issue has been fixed.
    Well the second issue(Preview could not be loaded ) is not related with Essential Addons for Elementor.
    But you can try doing, Settings > Permalinks > Click “Save Changes”

    Screenshot: https://d.pr/i/Fu8nxI

    Then try again. If not fixed, Please try another browser aswell.
    Let me know how it goes. Thanks!

    Thread Starter VS

    (@vegasims)

    Abid,

    I’ve tried that several times today but it didn’t fix the issue. Firefox and Chrome show the same error.

    Plugin Support Abid Hasan

    (@abidhasan112)

    Well @vegasims ,

    As Preview could not be loaded issue is not related with Essential Addons for Elementor,
    I would suggest you to contact with Elementor support forum for this.
    Also you can see their doc about this if it helps to you for debug: https://docs.elementor.com/article/245-preview-could-not-be-loaded

    Hope you understand!

    Thread Starter VS

    (@vegasims)

    That’s fine Thanks. I’ll log a ticket with EA

    Thread Starter VS

    (@vegasims)

    Unfortunately, this error has returned please see my page for reference

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @vegasims, I just went through your site, And I didn’t find any error message on the page. Can you please check now? : https://d.pr/i/Gfw5o2

    If the issue still arise on your page, I would suggest you to create a support ticket here with screenshot of the error that you see: https://wpdeveloper.net/support/new-ticket/

    Thanks!

Viewing 12 replies - 1 through 12 (of 12 total)
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