Escluding Headers or limit scope

  • Resolved bostiq

    (@bostiq)


    1 year, 1 month ago

    Hi there,

    The plugin is picking up a h3 element form a custom footer, is there a way to limit the TOC scope or Exclude specific elements?

    Thanks in advance for any help you might be able to provide

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author BoomDevs

    (@boomdevs)

    Hello sir,

    Apologies for the inconvenience you’ve recently experienced with our products. Issues like this typically don’t occur with our plugin. However, we understand your concern, and we’ll need to conduct a thorough investigation to get to the bottom of this problem.

    To solve this issue, we kindly request that you create a support ticket through our system. As part of this process, please submit your credentials privately as a direct message within the ticket. Once we have received this information, our team of developers will investigate the issue thoroughly and work towards a solution to resolve it for you.

    You can create a ticket here – https://boomdevs.com/products/wordpress-table-of-contents/

    If you have any further questions or need assistance with creating the ticket or providing the necessary details, please don’t hesitate to reach out. We are here to assist you throughout this process.

    Thanks
    BoomDevs Support Team

    Thread Starter bostiq

    (@bostiq)

    Ok so I haven’t bought the plug-in yet, and I was asking that question as part of evaluating whether or not buying it.

    So is this behavior not as intended? or is this a bug?

    How does the plugin determines the scope to output the correct TOC?

    Does it look at the whole page or sections of a page? where can I expect to be its boundaries?

    Thanks in advance for any helpful replies.

    Plugin Author BoomDevs

    (@boomdevs)

    Hello sir,

    The issue you’re experiencing isn’t a bug. If we can access your website, we can quickly solve the problems you’re facing. In simple terms, we use the_content() hook to gather all the headings. This means that all the headings found within the_content() hook will be displayed in the table of contents. In your case, it might be related to the conclusion section, which we need to check.

    No need to worry; we’re always here to provide support. I recommend considering the Pro Version of the Table of Contents. It comes with all the pro features and 24-hour support. Additionally, please create a support ticket, and we will promptly check and assist you.

    If you have any further questions or concerns, don’t hesitate to reach out. We’re committed to helping you.

    Thanks
    BoomDevs Support Team

Viewing 3 replies - 1 through 3 (of 3 total)
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