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Resolved

(@steenmn0)

Hi, I got some “Errors” – I thought it was a server error, so contacted one.com. They found that it was the “Jetpack Plugin” that caused the failure. They wrote this to me: “‘Checked website access log, error log and server health on the mentioned time, After checking access log, I could see some instance 5XX status code.
Summary: https://one-docs.com/tools/pastebin/cDYnHo20
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There are some error “End of script output before headers and mod_fcgid: error reading data from FastCGI server“ in error log, after analysis of error and website access logs, it seems this is throwing due to jetpack plugin. Cu needs to fixed this issue. Error logs: https://one-docs.com/tools/pastebin/UxIJtmgm
?
Our servers were running in healthy condition, I could not see any load or spikes on the server, There is no drop connection observed on webcache wordpresspod2 server. Did not get any issue at the server end. Ref SS attached
Please check jetpack plugin and also try to check after disabling the plugin one by one.’

System Status Report – I have copied the system status here:

WordPress Environment

WordPress address (URL): https://www.topoutdoor.dk
Site address (URL): https://www.topoutdoor.dk
WC Version: 7.7.2
REST API Version: ? 7.7.2
WC Blocks Version: ? 10.0.6
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: ? 51 MB - Vi anbefaler at s?tte lagerkapacitet (memory) til mindst 64MB. Se: For?get hukommelse er allokeret til PHP
WP Debug Mode: –
WP Cron: ?
Language: da_DK
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 8.1.20
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 10.6.12-MariaDB-1:10.6.12+maria~ubu2204
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.8.0
WC Database Prefix: www_
Total databasest?rrelse: 42.90MB
Database datast?rrelse: 32.54MB
Database indexst?rrelse: 10.36MB
www_woocommerce_sessions: Data: 1.02MB + Index: 0.05MB + Engine InnoDB
www_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
www_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
www_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_actionscheduler_actions: Data: 4.02MB + Index: 3.00MB + Engine InnoDB
www_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_actionscheduler_logs: Data: 3.02MB + Index: 3.23MB + Engine InnoDB
www_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
www_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
www_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
www_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
www_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
www_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
www_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
www_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_jetpack_waf_blocklog: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
www_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
www_mailpoet_scheduled_tasks: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
www_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
www_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
www_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
www_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
www_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_mailpoet_subscribers: Data: 0.02MB + Index: 0.23MB + Engine InnoDB
www_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_options: Data: 5.48MB + Index: 0.09MB + Engine InnoDB
www_postmeta: Data: 8.52MB + Index: 0.38MB + Engine InnoDB
www_posts: Data: 5.52MB + Index: 0.06MB + Engine InnoDB
www_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_usermeta: Data: 0.14MB + Index: 0.03MB + Engine InnoDB
www_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
www_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
www_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
www_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
www_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
www_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
www_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_yoast_indexable: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
www_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
www_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

Post Type Counts

attachment: 91
elementor_library: 8
mailpoet_page: 1
nav_menu_item: 10
page: 10
post: 1
product: 4
product_variation: 3
revision: 313
shop_order: 2

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (18)

Akismet Anti-Spam: Spam Protection: af Automattic - Anti Spam Team – 5.2
Elementor Pro: af Elementor.com – 3.13.1
Elementor: af Elementor.com – 3.14.1
Facebook til WooCommerce: af Facebook – 3.0.25
Google Listings and Ads: af WooCommerce – 2.4.10
Imagify: af Imagify – Optimize Images & Convert WebP – 2.1.1
Jetpack Boost: af Automattic - Jetpack Site Speed team – 1.9.1
Jetpack Protect: af Automattic - Jetpack Security team – 1.4.0
Jetpack: af Automattic – 12.2.1
MailPoet: af MailPoet – 4.20.0
one.com Spam Protection: af one.com – 1.0.12
one.com: af one.com – 4.3.2
one.com Maintenance Mode: af one.com – 2.2.1
Performance Cache: af one.com – 3.0.14
Shipmondo til WooCommerce: af Shipmondo – 4.1.1
WooCommerce Stripe Gateway: af WooCommerce – 7.4.1
WooCommerce: af Automattic – 7.7.2 (Opdatering til version 7.8.1 er tilg?ngelig)
Yoast SEO: af Team Yoast – 20.10

Inactive Plugins (0)

Settings

API Enabled: ?
Force SSL: –
Currency: DKK (kr.)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

WC Pages

Shop basisside: #11 - /shop/
Kurv: ? Siden indeholder ikke [woocommerce_cart] shortcode eller woocommerce/cart blokken.
Checkout: ? Siden indeholder ikke [woocommerce_checkout] shortcode eller woocommerce/checkout blokken.
Min konto: #52 - /my-account/
Vilk?r og betingelser: #60 - /legal-privacy/

Theme

Name: Hello Elementor
Version: 2.7.1
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ? – Hvis du redigerer WooCommerce i et hovedtema
som du ikke selv har udviklet
anbefaler vi
at du anvender et undertema (child theme). Se: Hvordan du opretter et undertema

WooCommerce Support: ?

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: product-block-editor
minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ? Next scheduled: 2023-07-03 07:58:11 +02:00
Options: ?
Notes: 96
Onboarding: completed

MailPoet

Sending Method: PHPMail
Send all site's emails with: Default WordPress sending method
Task Scheduler method: Action Scheduler
Cron ping URL: https://www.topoutdoor.dk?mailpoet_router&endpoint=cron_daemon&action=ping

Action Scheduler

Complete: 8.256
Oldest: 2023-06-02 07:41:44 +0200
Newest: 2023-07-03 07:39:41 +0200

Failed: 10
Oldest: 2023-03-02 10:44:20 +0100
Newest: 2023-06-08 11:30:16 +0200

Pending: 5
Oldest: 2023-07-03 07:41:41 +0200
Newest: 2023-07-04 05:00:00 +0200

Status report information

Generated at: 2023-07-03 07:40:28 +02:00
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The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Daniel
(@ihenetudan)

1 year, 4 months ago

Hello @steenmn0

Thank you for reaching out to us regarding the issue you’re experiencing with Jetpack.

Based on the system status report and the error logs provided by your hosting provider, it seems like your PHP memory limit could be a possible issue. Your current PHP memory limit is set to 51MB, while we recommend a minimum of 64MB for a smooth operation of WordPress and its plugins. Low memory can cause unexpected termination of scripts, which can result in errors like “End of script output before headers and mod_fcgid: error reading data from FastCGI server.”

To resolve this issue, please increase your PHP memory limit to at least 64MB. You can do this by contacting your hosting provider or, if you’re comfortable with it, editing your wp-config.php file to include the line define('WP_MEMORY_LIMIT', '64M');.

After updating the memory limit, please deactivate all of your plugins, and then reactivate them one by one, checking each time to see if the problem reoccurs. If it does, then the last plugin activated is likely the cause of the issue.

I hope this helps

Viewing 1 replies (of 1 total)

The topic ‘Errros acurring due to Jetpack Plugin’ is closed to new replies.

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