Errors With Pixel

  • boro7492

    (@boro7492)


    4 years ago

    I have pixel caffeine installed onto my WordPress site. I went on my events manager for Facebook and noticed some warnings/errors on various events

    On the view content I have an error message saying “same event ID received for many event instances”

    And for some events there are warning messages saying “missing user data parameters”

    Can anyone help please? I can send over any log files or paste the code here if that may help

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author adespresso

    (@adespresso)

    Hi,

    are you using some caching plugins? There are known issues with server-side events that we are fixing with the release of the new version, most probably within the next 24/48hours.

    @adespresso Are they fixed now?
    We are using caching plugins: SG Optimizer and Cloudflare.

    Getting similar errors showing:

    InitiateCheckout Event missing some deduplication parameters
... without an event_id parameter cannot be deduplicated.

Purchase Event missing some deduplication parameters
... without an event_id parameter cannot be deduplicated.

Same event ID received for many event instances
You're sending the same event ID for many instances of your AddToCart events....

Same event ID received for many event instances
You're sending the same event ID for many instances of your AdvancedEvents events. 
?
Same event ID received for many event instances
You're sending the same event ID for many instances of your ViewContent events.

Missing AdvancedEvents user data parameters
Your server isn't sending any of the necessary user_data parameter keys...

Missing AddToCart user data parameters
Your server isn't sending any of the necessary user_data parameter keys... 

Missing InitiateCheckout user data parameters
Your server isn't sending any of the necessary user_data parameter keys... 

Missing ViewContent user data parameters ....
Viewing 2 replies - 1 through 2 (of 2 total)
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