Errors with 3.7.0 /wp-json/wp/v2/users/me?context=edit&_locale=user

Hi @galapogos01,

A fix for this issue has been released with version 3.7.1.

Please follow up if there are any further challenges.

Thank you.

Hi Ben,

Can you please let us know what steps have been put in place to prevent poor quality software from costing your merchants sales in the future?

Thanks,

Jason

Hi @galapogos01,

Thank you for your query and for expressing your concerns regarding the potential impacts of poor-quality software on your sales. We understand the importance of providing top-notch integrations for our merchants and continually strive to maintain the highest possible standards in all our releases.

Whilst we have robust quality control measures in place to ensure that our releases are functional and reliable, unforeseen issues that may not have been anticipated during testing can arise from time to time. We proactively monitor for issues and actively update our plugins, addressing them promptly and precisely.

Regarding the specific issue you raised regarding error logs, we believe this error would not have impacted orders, but please do not hesitate to contact our?support?if you would like this to be investigated.

Thank you.

This issue most certainly impacted orders as our WAF blocked IPs for causing excessive 400 errors simply for browsing the site.

Many hosts would have the same.

Can you highlight what specific changes have been made to your release process to pick up errors such as this?

Cheers,

Jason

Hi @galapogos01,

Thank you for your response, and for taking the time to explain some of the relevant details of your individual implementation. Particularly with regard to the WAF configuration, that’s very useful insight.

While we’re not able to disclose any specific details about our internal testing processes, we can confirm that your valuable feedback has been recorded in the appropriate place and brought to the attention of the appropriate people.

In the meantime, to further minimise risk as much as possible moving forward, please remember to perform your own testing in an isolated staging environment before deploying any changes to your production environment.

Please contact our support if you would like to pursue further investigation in this case.

Thank you.