Errors since URL change
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I am building a WooCommerce store for my client who uses Printful and we initially created the connection between our staging website (https://lifeteeshirts-co-uk.stackstaging.com) but now I have moved the website to what will be it’s permanent URL (https://www.lifeteeshirts.co.uk). This however has obviously broken the connection to Printful but I cannot see how to reset it.
I have updated the website URL on the store in Printful but this has not resolved it.
Here are the logs so you can see where it is failing:
##### Printful Checklist #####
* Connection to Printful API => OK
* Printful API key is set => OK
* WordPress Permalinks => OK
* WordPress version => OK
* WooCommerce Webhooks => OK
* WooCommerce API keys are set => OK
* WooCommerce authentication URL access=> FAIL
* WordPress remote requests => OK
* WordPress Site URL => OK
* Recent store sync errors => OK
* Write permissions => OK
* PHP memory limit => OK
* PHP script time limit => OK##### Printful Last Sync’s #####
##### Environment #####
* home_url => https://www.lifeteeshirts.co.uk
* site_url => https://www.lifeteeshirts.co.uk
* version => 4.2.0
* log_directory => /home/sites/11b/e/ecbd1d7ab6/public_html/wp-content/uploads/wc-logs/
* wp_version => 5.4.2
* language => en_US
* server_info => Apache
* php_version => 7.3.19
* curl_version => 7.65.0, OpenSSL/1.0.2k-fips
* mysql_version => 5.5.5
* mysql_version_string => 5.5.5-10.2.29-MariaDB-log
* default_timezone => UTC
* remote_post_response => 200
* remote_get_response => 200##### Database #####
* wc_database_version => 4.2.0
* database_prefix => wp_
* maxmind_geoip_database =>##### Active Plugins #####
* Astra Pro (2.5.1)
* Starter Templates (2.2.5)
* Brizy Pro (0.0.41)
* Brizy (1.0.126)
* Printful Integration for WooCommerce (2.1.12)
* WooCommerce Cart Abandonment Recovery (1.2.6)
* WooCommerce Stripe Gateway (4.5.0)
* WooCommerce (4.2.0)
* WPForms Lite (1.6.0.2)##### Theme #####
* name => Astra
* version => 2.4.5
* version_latest => 2.4.5
* author_url => https://wpastra.com/about/
* parent_name =>
* parent_version =>
* parent_version_latest =>
* parent_author_url =>##### WooCommerce settings #####
* currency => GBP
* currency_symbol => £
* currency_position => left
* thousand_separator => ,
* decimal_separator => .
* woocommerce_com_connected => noAs you can see, it is the “WooCommerce authentication URL access” where it is failing.
Please can you advise how we go about resolving this? I have copied our mutual customer for visibility.
Thanks
Matt
The page I need help with: [log in to see the link]
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