Errors sending emails in this week – “code”: 422

  • Resolved harvestercz

    (@harvestercz)


    3 months, 3 weeks ago

    I’m getting this error resulting in failed emails:

    Server Response{ “code”: 422, “message”: “{\n \”error\”: {\n \”code\”: 500,\n \”message\”: \”Internal error encountered.\”,\n \”errors\”: [\n {\n \”message\”: \”Internal error encountered.\”,\n \”domain\”: \”global\”,\n \”reason\”: \”backendError\”\n }\n ],\n \”status\”: \”INTERNAL\”\n }\n}\n”, “errors”: [ “{\n \”error\”: {\n \”code\”: 500,\n \”message\”: \”Internal error encountered.\”,\n \”errors\”: [\n {\n \”message\”: \”Internal error encountered.\”,\n \”domain\”: \”global\”,\n \”reason\”: \”backendError\”\n }\n ],\n \”status\”: \”INTERNAL\”\n }\n}\n” ] }

    Upon resend attempt the page /wp-admin/options-general.php?page=fluent-mail#/logs?per_page=10&page=1&status=failed&search=
    just freezes.

    Please help.

    WP: 6.6.1
    FluentSMTP: 2.2.80

    • This topic was modified 3 months, 3 weeks ago by harvestercz.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Same problem here:
    { “code”: 422, “message”: “SMTP Error: data not accepted.”, “errors”: [ “SMTP Error: data not accepted.” ] }

    Enable “Add Multi-Part Plain Text for HTML Emails (beta)” in Fluent SMTP seems to help

    • This reply was modified 3 months, 2 weeks ago by Stan0001.
    Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @harvestercz,

    I can see that you’re experiencing difficulties with sending emails and receiving the error code 422.

    I understand that you have tried enabling the “Add Multi-Part Plain Text for HTML Emails (beta)” option in Fluent SMTP. I’m glad to hear that this has resolved the issue for you.

    This suggests that your issue may be different from the original thread. That thread was related to a specific issue possibly a conflict, whereas your issue seems to be resolved by enabling the Multi-Part option.

    If you encounter any further issues with email sending, please feel free to contact us again.

    Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @harvestercz,

    To resolve the issue with failed emails and the freezing logs page, it’s essential to enable the Debug Log in WordPress:

    1. Locate the wp-config.php file in the root of your WordPress installation.
    2. Find the line “define(‘WP_DEBUG’, false);”.
    3. Change the value from “false” to “true”.
    4. Add a new line below it: “define(‘WP_DEBUG_LOG’, true);”.

    After saving the changes, WordPress will log errors and debugging information to a “debug.log” file in the wp-content folder. Access the file using an FTP client or file manager and review the logs for more details on the issue. Please share the debug.log file with us.

    Remember to disable debugging after resolving the issue to prevent excessive log files and potential security concerns.

Viewing 3 replies - 1 through 3 (of 3 total)
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