It seems like you are encountering a JavaScript error related to Elementor. The error you mentioned, “e.O is not a function,” indicates that there might be a compatibility issue Since you’ve mentioned that downgrading to version 3.18.3 resolves the issue, it suggests that the problem may be specific to a newer version, or some part of your site custom code or template you are using.
Here are some steps you can take to troubleshoot and resolve the issue:
- Check Elementor Requirements:
- Ensure that your WordPress installation, theme, and other plugins are all compatible with the version of Elementor you are trying to use. Elementor periodically releases updates that may require a certain version of WordPress or have compatibility considerations.
- Update WordPress and Elementor:
- Make sure both WordPress and Elementor are updated to their latest versions. This helps ensure that you are using the most stable and secure releases.
- Check Theme Compatibility:
- Confirm that your theme is compatible with the version of Elementor you are using. Some themes may need updates to work seamlessly with newer versions of page builders.
- Disable Other Plugins:
- Temporarily deactivate all other plugins except Elementor and see if the issue persists. If Elementor works without other plugins, reactivate them one by one to identify the conflicting plugin.
- Switch to a Default Theme:
- Temporarily switch to a default WordPress theme (such as Twenty Twenty-One) to rule out any theme-specific issues.
- Browser Console:
- Open your browser’s developer console (usually by pressing F12 or right-clicking and selecting “Inspect” and then navigating to the “Console” tab).
- Check for any additional JavaScript errors or warnings when trying to load Elementor.
- Debugging:
- Enable WordPress debugging to capture any potential PHP errors. You can do this by adding the following lines to your
wp-config.php
file:phpCopy codedefine( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true );
After enabling debugging, check the wp-content/debug.log
file for any errors related to Elementor.