Errors on Smart Phone Field

  • Resolved Nathan24

    (@nathan24)


    7 months, 3 weeks ago

    I have already submitted a bug request on this topic, but have not heard anything further. There is a bug in the current version (1.8.7.2) of WP Forms with the smart phone field. No matter how the number is formatted, forms that have it will not submit. No error is given except: “Form has not been submitted, please see the errors below.”

    I have attached a screenshot.

    https://imgur.com/hInFJt2

    On a sidenote, we have paid for this plugin and have already tried reaching support. I got an email back from James that was neither helpful nor relevant. After providing more details and why this is a bug, I did not hear anything back. This is not the first time this has happened with WP Forms Support.

    • This topic was modified 7 months, 3 weeks ago by Nathan24.
    • This topic was modified 7 months, 3 weeks ago by Nathan24.
Viewing 1 replies (of 1 total)
  • Plugin Support Shawon Chowdhury

    (@shawon001)

    Hi @nathan24,

    I am so sorry to hear about the trouble.

    As you are using the paid version of WPForms and you already created a ticket (4084012), could you please follow up on that ticket regarding this?

    Kind regards,

Viewing 1 replies (of 1 total)
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