Viewing 6 replies - 1 through 6 (of 6 total)
  • @juniorbra Thanks for submitting your topic. We’ll be happy to look into this but the URL provided was a broken link. Could you please attempt to share the Web Story URL again?

    Thread Starter juniorbra

    (@juniorbra)

    Hi, this is the right one https://bit.ly/3lPtAH6

    Thanks

    Could you please attempt to install the Health Check & Troubleshooting plugin and enable its troubleshooting mode? This mode disables active plugins and switches to a default theme safely because it only affects the experience of the logged-in user.

    – Please enable the Web Stories plugin and let me know if the issue is present.
    – Enabling plugins and your theme one by one in this mode may help pinpoint if something else is involved.
    – Note you can disable troubleshooting mode from the plugins page.

    If you prefer to share your Site Health information privately here then we can look to see if there is a conflicting plugin or theme.

    @juniorbra We are going to mark this topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you continue to experience any issues. Thank you!

    Thread Starter juniorbra

    (@juniorbra)

    @luckynasan it started to work after I added a cache exclusion rule for /web-stories/(.*) in WP-Rocket. In addition I added a rule in Cloudflare to bypass this url.

    Perhaps this can help other people with the same problem.

    Thanks for the follow up @juniorbra . We’ve had reports in the past about WP Rocket incompatibility, but the fix was released by WP Rocket in version 3.7.5. Curious: what version of WP Rocket you’re using?

    In addition I added a rule in Cloudflare to bypass this url.

    We’ve previously encountered issues with web firewall applications such as Cloudflare. To confirm, have you set up the experimental solution for Cloudflare?

    Because it’s still experimental, it takes a couple of steps to enable this:

    1. Add define( ‘WEBSTORIES_DEV_MODE’, true ); to your **wp-config.php** file
    (somewhere before the /* That’s all, stop editing! Happy publishing. */) line)
    2. In your WordPress admin, go to **Stories** -> **Experiments**
    3. Toggle the **WAF Compatibility** checkbox and save the changes.
    4. Create a new story!

    Please let us know. Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Errors on amp/web stories validation’ is closed to new replies.