Errors in updating

  • Resolved abilitychi

    (@abilitychi)


    3 years, 7 months ago

    From 18th August to now my eCommerce (woo commerce) is not upgrading I have lost a lot of business
    The woo commerce plugin is not upgrading
    Is showing Errors in upgrade

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    Could you please provide us with a full-screen uncropped screenshot in order to understand where the error is located and provide you with guidance?

    Also, please share the error with us so that we can check what might be happening.

    I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL here. It works with Chrome, Firefox, Safari, and Edge.

    Thanks!

    Thread Starter abilitychi

    (@abilitychi)

    https://snipboard.io/w8l3yn.jpg

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @abilitychi,

    Thanks for the screenshot. However, could you try the update on a computer so that we can see the actions that could and could not be completed leading to the update failing?

    Also, to help us get a better context of your setup, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thanks.

    Hi @abilitychi

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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