• Resolved lukassasso

    (@lukassasso)


    Getting tons of errors with this plugin:

    [Sat Jun 03 11:24:05.877953 2023] [proxy_fcgi:error] [pid 21793:tid 139895162808064] [client 37.120.215.244:0] AH01071: Got error ‘PHP message: is_internal_meta_key was called incorrectly. Generic add/update/get meta methods should not be used for internal meta data, including “_billing_phone”. Use getters and setters. Backtrace: do_action(‘wp_ajax_woocommerce_add_order_note’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::add_order_note, WC_Order->add_order_note, do_action(‘woocommerce_new_customer_note’), WP_Hook->do_action, WP_Hook->apply_filters, WooCommerceCheckOutForm::trigger_new_customer_note, WC_Data->get_meta, WC_Data->is_internal_meta_key, wc_doing_it_wrong. This message was added in version 3.2.0.’, referer: https://*********/wp-admin/post.php?post=267486&action=edit

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  • Plugin Author Disable Bloat

    (@disablebloat)

    Hello @lukassasso

    Thank you for reaching out.

    I have tried to replicate this error in my environment, but it didn’t happen.

    It seems that the error is not from our plugin.

    The error message you shared suggests that there is an issue with the “is_internal_meta_key” function and the use of generic add/update/get meta methods for internal meta data. Specifically, it mentions the “_billing_phone” meta data. This error message is related to the core WooCommerce functionality and not directly associated with our plugin.

    To troubleshoot this issue, we recommend following these steps:

    1. Deactivate the Note Finder for WooCommerce plugin temporarily.
    2. Check your error logs for more detailed information on the error.
    3. Look for any other plugins or themes that might be conflicting with WooCommerce or causing the error.

    Please let us know if you have any further questions or if there’s anything else we can assist you with.

Viewing 1 replies (of 1 total)
  • The topic ‘Errors in log’ is closed to new replies.