Errors in debug.log

  • Resolved rakesh1974

    (@rakesh1974)


    3 months, 2 weeks ago

    Hi

    Updated to the latest Version 4.3.6 since then we have checked the debug.log, size of the file is increasing with this plugin 2 errors as below repeating multiple lines:

    [07-Dec-2024 05:40:52 UTC] PHP Warning: Uninitialized string offset 0 in \wp-content\plugins\popupbuilder-subscription-plus\com\helpers\AdminHelper.php on line 226
    [07-Dec-2024 05:42:31 UTC] PHP Warning: Undefined property: stdClass::$post_type in \wp-content\plugins\popup-builder\com\helpers\AdminHelper.php on line 831

    Kindly check from your side and let us know.

    thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi @rakesh1974

    Thank you for reaching out and bringing this to our attention. We’re sorry to hear that you’re experiencing an issue. To better assist you, could you please provide details about the version of Popup Builder you’re currently using with your registered email with popup builder to verify since this is a premium extension?

    For the quickest resolution, we kindly encourage you to contact our support team directly through the following link:
    https://help.popup-builder.com/en/

    There, you’ll find options to chat with us live or send an email. Our dedicated support team is ready to assist and address any concerns you may have promptly.

    We look forward to helping you resolve this issue as soon as possible!

    Best regards,

    Thread Starter rakesh1974

    (@rakesh1974)

    https://snipboard.io/mJYDkU.jpg

    https://snipboard.io/FxE3Tn.jpg

    https://snipboard.io/1Ep0ko.jpg

    Here are the details… I am a developer… The client has all the logins creds for premium

Viewing 2 replies - 1 through 2 (of 2 total)
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