Errors from Plugin

  • Hello, PayTM plugin has been having problems recently.

    • When Active, Order Details page is broken. For Example, “Screen Options” doesn’t display, and other things just don’t work properly.
    • When Deactivating/Reactivating plugin, ALL Settings/Keys, etc…they all disappear, and the plugin settings are empty.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author integrationdevpaytm

    (@integrationdevpaytm)

    Dear @thakercosmetics ,

    Thank you for reaching out to us and for your interest in our plugin.
    For Point 1:
    Please check, you are using our updated plugin, If you are using our latest plugin then please check the woocommerce version and wordpress version.
    Please share some screenshots of the errors you are getting, It could be any Javascript error. So please share the browser console error.

    For Point 2: Yes, this is the expected behaviour, you will need to add the details again to complete the re-installation process.

    As we always try to create the plugin which is free from errors and confliction. We will be happy to resolve the issue faced by you due to Paytm plugin.

    Best regards,
    Team Paytm – PG

    Thread Starter thakercosmetics

    (@thakercosmetics)

    Hello, normally when deactivating and reactivating, settings should not disappear. It is common to need to disable things to find bugs, and if settings always disappear, that is not proper. Actually only your plugin forgets settings…any other plugin I have, including Ccavenue and PayU, don’t forget settings…Please consider fixing this issue.

    New update seems to correct the 1st issue, if issue re-emerges I will update, thanks

    I totally agree with @thakercosmetics.

    It’s illogical to clear the settings on deactivation. We occasionally have to deactivate plugins to test things out.

    You can give an option to clear the settings from the database on deactivation.

Viewing 3 replies - 1 through 3 (of 3 total)
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