• Resolved howy

    (@howy)


    Hi,

    i have clothing/shoes products on my e-commerce i would to export to amazon.
    I’m using the listing loader template as default profile and EAN code to match existing products on amazon.
    Some products are successfully uploaded and matched, while others return errors 13013 (sku not in amazon catalog) or 5501 (product-id not found on amazon).
    What i’m doing wrong? How can i upload these products as new ones (not matching existing products)?

    Thanks for any support

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support WP Lab Support

    (@wp-lab-support)

    Hello Howy.

    I am happy to help you today.

    If Amazon cannot find an EAN that you provided in their catalog, then those types of errors will be returned.

    If you are listing new items to Amazon’s catalog you need to use a category specific feed (which those can be downloaded from the “Categories” page of WP-Lister’s settings and then selected in the listing profile) and provide a valid EAN/UPC as the product id. You can follow this guide to do so: Create new products on Amazon

    Kind regards,
    John

    Thread Starter howy

    (@howy)

    Thanks for your support!

    i tried the shoes template (from amazon it) and i filled all required fields:

    external_product_id, external_product_id_type, item_name, brand_name, feed_product_type, standard_price, recommended_browse_nodes, department_name, color_map, outer_material_type, size_map

    i still got error 99003: A required value is missing for the specified variation theme: [size_name = null], [variation_theme = “Size”].

    Plugin Support WP Lab Support

    (@wp-lab-support)

    Hello Howy.

    So that error means that you need to provide a value for the “size_name” field since you provided the value “size” for the variation theme.

    You should click the magnifying glass next to the “size_name” field in the listing profile and select your size product attribute which will have WP-Lister pull your size values from your variable WC product.

    Kind regards,
    John

    Thread Starter howy

    (@howy)

    hi, at lest i decided to manually add non-existing new products using the amazon inventory panel and i have one more question: it’s possible to sync those product with the matching ones on my woocommerce? i have the same sku on boht platform,

    thans!

    Plugin Support WP Lab Support

    (@wp-lab-support)

    Hello Howy.

    Yes, you can do that with WP-Lister. I would suggest you read this documentation for instructions and information on how to do that: Import products from Amazon

    Kind regards,
    John

Viewing 5 replies - 1 through 5 (of 5 total)
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