Errors deleting products and api keys

Hi,

I recently tried to delete a product and a Rest API key and I’m getting errors which appear permissions related for admin users.

When revoking an API Key:
“You do not have permission to revoke this API key”

When clicking on Trash for a Product:
“Error in moving this item to the Trash.”

What I’ve tried

1. Created a new admin user, had the same issue when completing the same actions
2. Cleared browser cache, same issue
3. Disabled every plugin, same issue

I’m only having issues in WooCommerce, other administrative functions seem to be fine.

Any thoughts on what would be failing and why?

System Status Report

### WordPress Environment ###

WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.3.3
Legacy REST API Package Version: ? 1.0.4
Action Scheduler Version: ? 3.8.1
Log Directory Writable: ?
WP Version: 6.6.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_AU
External object cache: ?

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.3.11
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.87.0
OpenSSL/1.1.1w

SUHOSIN Installed: –
MySQL Version: 8.0.39-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

[REDACTED]

### Post Type Counts ###

amn_om: 1
attachment: 532
blocks: 47
custom_css: 1
mc4wp-form: 1
nav_menu_item: 115
oembed_cache: 2
omapi: 73
page: 42
post: 77
product: 32
product_variation: 111
psppnotif_workflow: 6
revision: 67
shop_coupon: 58
shop_order: 9843
shop_order_refund: 39
sp_easy_accordion: 2
vtprd-rule: 15
wmpc-trash: 55
wpcf7_contact_form: 7

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (63) ###

Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
Afterpay Gateway for WooCommerce: by Afterpay – 3.8.6
AltText.ai: by AltText.ai – 1.8.6
Classic Editor: by WordPress Contributors – 1.6.5
Contact Form 7: by Takayuki Miyoshi – 5.9.8
Customer Reviews for WooCommerce: by CusRev – 5.61.0
Eway Payment Gateway: by WebAware – 5.3.0
Google for WooCommerce: by WooCommerce – 2.8.6
WP Armour - Honeypot Anti Spam: by Dnesscarkey – 2.2.02
Imagify: by Imagify – Optimize Images & Convert WebP & Avif – 2.2.2
Jetpack: by Automattic – 13.9
Mailchimp for WooCommerce: by Mailchimp – 4.4.1
MC4WP: Mailchimp for WordPress: by ibericode – 4.9.17
Media Cleaner: by Jordy Meow – 6.7.9
Max Mega Menu - Pro Addon: by megamenu.com – 2.4
Max Mega Menu: by megamenu.com – 3.3.2
OptinMonster: by OptinMonster Popup Builder Team – 2.16.5
Pixel Manager for WooCommerce (Premium): by SweetCode – 1.44.2
PublishPress Future: by PublishPress – 3.4.4
PublishPress Planner: by PublishPress – 4.5.0
Payment Plugins for PayPal WooCommerce: by Payment Plugins
[email protected] – 1.0.52

Redis Object Cache: by Till Krüss – 2.5.3
Solid Affiliate: by Solid Plugins – 2.1.2
ThoughtMetric for WooCommerce: by ThoughtMetric – 1.26.0
Uncanny Automator: by Uncanny Automator
Uncanny Owl – 5.10.4

UpdraftPlus - Backup/Restore: by TeamUpdraft
DavidAnderson – 2.24.6.26

Premmerce WooCommerce Customers Manager: by Premmerce – 1.1.14
Discount Rules PRO 2.0: by Flycart – 2.6.5
Discount Rules Core: by Flycart – 2.6.6
Product Feed ELITE for WooCommerce: by AdTribes.io – 4.9.4
WooCommerce.com Update Manager: by Automattic – 1.0.3
Variation Swatches for WooCommerce: by Emran Ahmed – 2.1.2
WooCommerce Legacy REST API: by WooCommerce – 1.0.4
WooCommerce Product Bundles: by Woo – 8.1.1
WooCommerce - ShipStation Integration: by WooCommerce – 4.4.4
WooCommerce: by Automattic – 9.3.3
WooSidebars: by WooCommerce – 1.4.6
Wordfence Security: by Wordfence – 7.11.7
Yoast SEO Premium: by Team Yoast – 23.6
Yoast SEO: by Team Yoast – 23.6
WP Armour Extended - Honeypot Anti Spam: by Dnesscarkey – 1.34
WP Bulk Delete Pro: by Xylus Themes – 1.3.4
WP Bulk Delete: by Xylus Themes – 1.3.2
WP Consent API: by RogierLankhorst – 1.0.7
WP Crontrol: by John Blackbourn – 1.17.0
WP Mail SMTP Pro: by WP Mail SMTP – 4.1.1
WP Rocket | Deactivate WooCommerce Refresh Cart Fragments Cache: by WP Rocket Support Team –
WP Rocket: by WP Media – 3.17.0.2
ProfilePress: by ProfilePress Membership Team – 4.15.16
WPForms Lite: by WPForms – 1.9.1.3
WPMU DEV Dashboard: by WPMU DEV – 4.11.26
WPSSO Core Premium: by JS Morisset – 18.12.1
WPSSO Schema Breadcrumbs Markup: by JS Morisset – 5.3.0
WPSSO Commerce Manager Catalog Feed XML: by JS Morisset – 4.7.0
WPSSO Ratings and Reviews: by JS Morisset – 3.2.0
WPSSO Schema Shortcode: by JS Morisset – 2.1.0
WPSSO Tune WP Image Editors: by JS Morisset – 4.1.0
WPSSO Update Manager: by JS Morisset – 7.2.1
WPSSO Product Metadata for WooCommerce SEO: by JS Morisset – 4.3.0
Product Import Export for WooCommerce Add-on: by WebToffee – 1.2.7
Import Export for WooCommerce Wrapper: by WebToffee – 1.3.0
Custom Product Tabs for WooCommerce: by Code Parrots – 1.8.5
YITH WooCommerce Brands Add-On: by YITH – 2.28.0

### Inactive Plugins (2) ###

Caldera Forms MailChimp: by Caldera Labs – 1.4.2
CalderaWP License Manager: by CalderaWP – 1.2.11

### Dropin Plugins () ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php
object-cache.php: Redis Object Cache Drop-In

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.7.2

### Settings ###

Legacy API Enabled: ?
Force SSL: ?
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### Logging ###

Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 2 MB

### WC Pages ###

Shop base: #63 - /shop/
Cart: #62 - /cart/ -  Contains the [woocommerce_cart] shortcode
Checkout: #61 - /checkout/ -  Contains the [woocommerce_checkout] shortcode
My account: #60 - /my-account/
Terms and conditions: #796 - /terms-and-conditions/

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.19.6
Parent Theme Author URL: https://uxthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/cart/mini-cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/order-received.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome-child/woocommerce/emails/customer-note.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/header.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/rating.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php


### Product Bundles ###

Database Version: 8.1.1
Loopback Test: ?
Template Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings

Daily Cron: ? Next scheduled: 2024-10-12 05:48:44 +11:00
Options: ?
Notes: 215
Onboarding: completed

### Action Scheduler ###

Cancelled: 10
Oldest: 2024-09-11 13:52:46 +1000
Newest: 2024-10-11 13:35:59 +1100

Complete: 2,150
Oldest: 2024-09-10 18:14:22 +1000
Newest: 2024-10-11 17:21:47 +1100

Failed: 4,725
Oldest: 2019-06-05 03:31:45 +1000
Newest: 2024-10-11 16:56:54 +1100

In-progress: 1
Oldest: –
Newest: –

Pending: 30
Oldest: 2024-10-11 23:01:05 +1100
Newest: 2024-10-18 16:57:51 +1100


### Status report information ###

Generated at: 2024-10-11 17:21:58 +11:00

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