Errors, Bugs, Need Assistance

Hi @rskangel,
Can you please share the screenshots regarding your issue so we can assist you further.

@wpexpertsio Where would you like me to send this to? This comment box doesn’t seem to let me add an image.

Alternatively, I put the widgets back to where they were so that you can see them live. I am also having the same problem in this website. https://www.hotbox.social

I am using the plugin on both. Please view it in Cannabexchange.com first since I put them back up in there so you can see them.

Thank you for your help.

Hi @rskangel,
Can you please let us know in which widget you are using and having issues with?

I believe it is all 3 Cred widgets but i was trying to use the display points widget and the transfer points widget.

It seems the CSS isn’t really taking. The styling isn’t displaying correctly in the home page. It does display correctly in the user profile page but not the home page. All styling is gone for the widgets, everything else in the home page seems to work correctly except for these 2 widgets.

Hi @rskangel,
We have visited your site but we are unable to view any issues with the widgets can you please share some screenshots regarding the scenario.

You can use third-party services like “Light Shot” OR “Awesome Screenshot” to share the screenshots.

Thanks!

• This reply was modified 4 years, 11 months ago by WPExperts.io.

MY apologies, I think I might have sent you to the wrong site. I did not add it to HotBox.

I added the widgets to https://cannabexchange.com/activity/ they are on the page’s sidebar to the right. You should be able to see it. Please advice. Would love to get this working again the way it was.

Thank you

Did you get a chance to review it in Cannabexchange?

IDK what the leader board widget is supposed to look like but that one looks ok, it doesn’t look bad at all but the other 2 do not look the way they did when it was first installed.

Thank you

Hi @rskangel,
Please have a look at the screenshot shared below are you referring to this one
https://tinyurl.com/ydgv5dfx

Also, you want this to be something like this as shared in the below screenshot.
https://tinyurl.com/y7n9ao3h

Yes, if that’s the original design, then yes. Why is it not picking it up? Do I need to redo the CSS on it? I tested the functions and it seemed to work fine I did not lose that, on the first widget above this one, I did lose the text it seems.

Hi @rskangel,
Please add the below-shared CSS in your theme’s Custom CSS also for the text it looks like your theme has hidden the Widget Title text.

.mycred-transfer-cred-wrapper form#mycred-transfer-form-transfer {
    padding: 20px !important;
}

.mycred-transfer-cred-wrapper form#mycred-transfer-form-transfer > div.row > div {
    width: 100% !important;
}

Thank you! What about the widget on top of it?

The one that had the colorful section and total widget points?

Thank you

Hi @rskangel,
It would be great if you can share the screenshots of the top widget you were viewing previously so we can assist you further regarding this issue you are having.

It’s ok, I already used another set of CSS styles I created to keep the design I was looking for. We’re all good. Thanks for the follow up.