errors after latest update :(

  • Resolved homerecords

    (@homerecords)


    3 years, 7 months ago

    After latest update I get 2 errors on the configuration panel ….

    Network Error and Error Loading elements()

    Also now everything seems empty on that end.

    Later on after few times reloading it seems to work but another error appeared:

    No route was found matching the URL and request method.

    What to do ?

    • This topic was modified 3 years, 7 months ago by homerecords.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Ben

    (@benheu)

    Hello,

    So it looks like the frontend booking widget is working fine, am I right?

    I had similar reports from other users having a lot of short meetings booked, and they couldn’t load their Wappointment > Calendar page.

    What I believe is happening is that the request is slow and is reaching the Timeout limit of 10s we’ve put in place.

    So I guess we have a bit of optimization to do on that area so that the loading gets smoother. Nevertheless, I’d love to help you figure this out, but the forum is not the right place for me to do so.

    Could you contact us again through our support form or simply send an email to support[at]wappointment[dot]com
    wappointment.com/support

    Cheers,
    Ben

    Thread Starter homerecords

    (@homerecords)

    Hello Ben,

    Thanks for your reply.

    So it looks like the frontend booking widget is working fine, am I right?

    Yes correct, frontend still looks fine. It’s on the backend.

    but the forum is not the right place for me to do so

    Yes, I tried to sent an email from within the system several times but that wasn’t working anymore. I will mail straight to you to the given address then.

    Thanks so far.

    Kind regards,

    Ed.

    Thread Starter homerecords

    (@homerecords)

    The issue I faced was caused by another plugin (WPML) and the URL it was creating.

    Thanks a lot for your support Ben.

    Have a nice day ahead!

Viewing 3 replies - 1 through 3 (of 3 total)
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