Errors after installing and activating the plugin

Hi @shey18,

I hope this message finds you well.

Thank you for contacting us regarding the issue you are facing. To assist you more effectively, could you please provide us with the diagnostic test report? You can access the diagnostic test report from here.

This information will help us to resolve the issue faster.

Thanks and Regards,
Support Team-WP Experts

Thank you for the response!

Here’s the Diagnostic Test Report:

Mailer: postsmtp
HostName: [removing this for security reasons]
cURL Version: 7.85.0
OpenSSL Version: OpenSSL/3.0.9
OS: Linux c108297.sgvps.net 5.15.126-MCIclouder399 #399 SMP PREEMPT Wed Aug 16 16:53:17 EEST 2023 x86_64
PHP: Linux 7.4.33 C
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
WordPress: 6.4.1 en_US UTF-8
WordPress Theme: Divi Child
WordPress Plugins: ManageWP - Worker, Post SMTP, Gravity Forms, Conditional Menus, Divi Overlays, Duplicate Page, Yoast Duplicate Post, Gravity Divi - Gravity Forms Styler for Divi, Gravity Forms Help Scout Add-On, WP Armour - Honeypot Anti Spam, Image Intense, Redirection, Search Engine Visibility, Speed Optimizer, Security Optimizer, Wordfence Security, Yoast SEO, WP101 Video Tutorial Plugin
WordPress wp_mail Owner: /home/customer/www/[domain]/public_html/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
WordPress wp_mail Filter(s): PostsmtpMailer->get_mail_args
WordPress wp_mail_from Filter(s): wordfence::fixWPMailFromAddress
Postman: 2.8.5
Postman Sender Domain (Envelope|Message): gmail.com | gmail.com
Postman Prevent Message Sender Override (Email|Name): No | No
Postman Active Transport: Default (smtp:none:none://localhost:25)
Postman Active Transport Status (Ready|Connected): No | Yes
Postman Selected Transport: Gmail API (https:login://www.googleapis.com:443)
Postman Selected Transport Status (Ready|Connected): No | Yes
Postman Deliveries (Success|Fail): 0 | 0
Postman File Locking (Enabled|Temp Dir): No | /tmp

Hi @shey18,

Thank you for sharing the information. We tried to replicate your case on our end but no issue was found. Could you please let us know if you recently downloaded a new Post SMTP plugin, or did you update an existing one? If it’s an update, can you tell us the version you’ve upgraded from?

Thanks and Regards,
Support Team-WP Experts

Hello,

We were previously using WP Mail SMTP by WPForms, then deactivated and uninstalled it. And then I installed Post SMTP. Upon activation, I saw the errors. I initially ignored them but when I proceeded with using the setup wizard, I wasn’t able to save my changes because it would redirect me to a page containing nothing but the errors.

Hi @shey18,

We tried multiple scenarios to replicate your case on our end but unfortunately, no issue was found. Please create a ticket on our?technical support channel?so our technical team can directly connect with you.

Your cooperation is greatly appreciated, and we look forward to assisting you further.

Thanks and Regards,
Support Team-WP Experts.