Errors 401 and 403 when customer is trying to subscribe at checkout

  • Resolved tabertin

    (@tabertin)


    4 years, 3 months ago

    As of Nov. 23, anyone who has checked out and subscribes to our newsletter is not being added to Constant Contact. We made no changes to the WP and no new plugins at that time. The first errors we received are 401 errors. Now they are listed as 403 errors. We can manually add these email addresses, but we want to get this error corrected. I turned on debugging on the plugin and should be given access to the error logs soon.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    Hi @tabertin is this for our forms plugin? Or is this for the Woocommerce integration plugin? Wanting to make sure we’re trying to debug the correct one. I also see the thread here now marked as resolved, did something change in the past 20 hours?

    Thread Starter tabertin

    (@tabertin)

    Yes, I posted this in the incorrect forum. I am asking for the Constant Contact account owner to supply the password so that I can test your plugin.

    Plugin Author Constant Contact

    (@constantcontact)

    Will be on the lookout for that then, thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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