Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter I_Robert

    (@i_robert)

    I need to downgrade the plugin…
    Where can I find it?
    Thanks,

    iR

    Plugin Support Amir

    (@amirfallah)

    Hi,

    Please enable debug mode in WordPress and tell us the error mentioned in the debug.log file for a more precise investigation of the issue.
    Here’s the guide to activate Debug mode in WordPress:?Debugging in WordPress.

    If you need to downgrade, you can download the previous version of the plugin from the following link:
    Download WP Statistics 14.5.2.

    Thread Starter I_Robert

    (@i_robert)

    Hello, I did a Debug setting and this is what I get.
    Visitors Referers, Countries are the ones not working.

    [14-Apr-2024 19:20:56 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 81920 bytes) in /home/myhost/public_html/mydomain/wp-includes/option.php on line 851

    This is what I have in option.php line 851:
    $alloptions[ $option ] = $serialized_value;

    Best Regrds,

    iR

    • This reply was modified 7 months, 2 weeks ago by I_Robert.
    Thread Starter I_Robert

    (@i_robert)

    The last version working for me is the 14.5.

    iR

    Plugin Support Amir

    (@amirfallah)

    Hello,

    I apologize for the delay in response.

    I suggest increasing the memory limit by adding the following line to the wp-config.php file:

    define('WP_MEMORY_LIMIT', '256M');

    Then, please try again to see if the issue has been resolved or not.

    Regards

    Thread Starter I_Robert

    (@i_robert)

    It was set to 256M.
    I also edited php.ini and set both to 512M but I get the same error.
    I suspect some interference with other plugin/s.
    I will try to exclude one by one and see what happens.
    However, as I said version 14.5 is working fine.

    Thanks,

    iR

    Plugin Support Amir

    (@amirfallah)

    Hello @i_robert,

    Please investigate the potential interference with other plugins as you mentioned. Try disabling plugins one by one and see if that resolves the issue. Once you have identified the conflicting plugin(s), kindly let us know the results so that we can further analyze and troubleshoot the problem more accurately.

    Regards,

Viewing 7 replies - 1 through 7 (of 7 total)
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