• Resolved carenz92

    (@carenz92)


    Hello,
    I have UM user photos extension but I have a client that every time he tries to upload some photos he gets “Error:error” message and I don’t know what’s wrong.
    I tried another plugin for photos and I uploaded those photos successfully, So the problem is with UM user photos only.
    P.S: I’ve tried to contact the technical support of my hosting company but they don’t know what’s wrong too, And I didn’t found anything about that error on google.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @carenz92,

    If you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the www.remarpro.com website.

    Submitting a ticket via our website will guarantee a much faster response as we only answer questions on this forum after we have taken care of our paying customers.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Thank you for supporting Ultimate Member with your purchase!
    Regards.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @carenz92,

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards,

    The error is still there as on today 29-08-2020, but marked as resolved,

    If profile upload is pro feature, then it is to be stated as such,
    The error showing is a syntax error, like unexpected token or something

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Error:Error photo upload issue’ is closed to new replies.