errore dopo aggiornamento

Hello, @luivil.

Could you send a screenshot of the issue?
Do you see any errors in your webserver error log? The log could be found in your hosting account.

Same problem here. Immediately after updating latest version I got this warning as well: a red exclamation mark that leads to settings and says ‘Anti-spam by CleanTalk has blocked Anti-spam by CleanTalk’ *lol*. No errors in webserver error log.
I have to say, you guys are fanatics in anti-spam haha!

• This reply was modified 3 years, 6 months ago by Annelies-P.

Hello, @annelies-p.

Please, open the file <WordPress-root-folder>/wp-config.php and find the following line in it:
define(‘WP_DEBUG’, false);

Replace this 1 line with these 4 lines:
error_reporting(E_ALL);
define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_DISPLAY’, false);
define(‘WP_DEBUG_LOG’, true);

After that all errors will be written in the debug log file here:
<WordPress-root-folder>/wp-content/debug.log

Source:

Debugging in WordPress

Are there any errors in the debug file afterwards?

Working on it

• This reply was modified 3 years, 6 months ago by Annelies-P.

The errors afterwards are related to problems with copy-pasting your code in my config file, I guess…

We are working on fixing the issue.
It may take up to 2 business days.

If you have any more details, please share them with us via a Private Ticket here:
https://cleantalk.org/my/support/open

Okay, thanks!

No problem!

quindi modifico la stringa che hai scritto nella precedente risposta oppure devo attende un paio di giorni per la risoluzione del problema?

We need any details of the issue.
If it’s possible to enable the debug mode on your website, please enable it, @luivil.

Send us the errors you see either via email:
[email protected]
Or via a private ticket:
https://cleantalk.org/my/support/open

ok sostituite le righe come indicato. attendo indicazioni

Please, do the following, @luivil:
? WordPress Admin Page —> Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Activate again

Then look into the debug file:
<WordPress-root-folder>/wp-content/debug.log

Do you see any errors?

no

Thank you @luivil
We will continue our investigation.

Hello,

We’ve fixed this issue in the dev version:

https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip

1. Go to WordPress Administrator Panel —> Plugins.

2. Find the plugin “Anti-Spam by CleanTalk” —> Deactivate.

3. After the automatic page refreshing find the plugin again “Anti-Spam by CleanTalk” —> Delete. Confirm “Yes, delete these files”.

4. Download the dev version of the plugin archive from the link.

5. Go to Plugins —> Add New —> Upload Plugin.

6. Choose the downloaded archive and press “Install Now”.

7. After the installation, activate the plugin, make sure that the access key matches the key from your CleanTalk Control Panel.